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Am I being Scammed on eBay?

It was PayPal that refunded our money to them. I have feedback of well over a thousand positive EBay sales but now we do not sell on EBay. (I have sold on EBay since 1997)

The jewelry world is actually small, we have jewelry friends who were cheated in the same way by this same buyer/seller. Hard to believe EBay goes along with it but they do.

This is crazy. Why would eBay allow someone like that to keep on scamming?
 
I’ve been selling on eBay for 22 years with tens of thousands of transactions and I’ve never had the kind of nonsense I read about in these threads, ever.
Consider yourself fortunate.
This is crazy. Why would eBay allow someone like that to keep on scamming?
Exactly. The seller did the same scam with at least two other savvy sellers we know (friends of my wife). Word got around about the scammer of course but they are still on EBay under a different name buying, selling and scamming.

Don’t think you are immune to getting cheated on EBay.

I have no axe to grind against EBay, and am telling the truth of our (and others) bad experience. We have moved on to other platforms to sell on.
 
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I hate to sell on EBAY. EBAY don't backup seller.

I think the most expensive thing I have sold on Ebay wa a Black Face Fender Vibro Champ and that was around 2006. I bought it on Ebay, too- both transactions went smoothly, but since I had worked in shipping & receiving, I know how to pack something so it won't break unless dropped from a great height. I don't like the fees, but sometimes, it's an easy way to sell something quickly. I recently sold some 12" instrument speakers and made sure they would be hard to damage, as well as a Milwaukee 18V hammer drill- that was in its original plastic case, so it would be ridiculously difficult unless they try too hard. If I sell anything expensive, it's a local deal but in either case, if I have to drive somewhere to meet that's more than about 20 miles, I tack on something for gas and my time unless it's a special case. If I ship something, the buyer pays and with COVID, I use hand sanitizer on my hands and the item before they are packed.
 
If anyone sells something that's expensive, take photos- lot of them, at various stages of packing- if the box was shipped with clear, tan or some other kind of tape and it shows up with something else, the proof is there.

People used to be honest- that was a better time.
 
In 20 years using eBay I've been scammed both as buyer and seller - in all those occasions eBay's protection guarantees were not honoured and eBay's customer support were worse than useless. Last time was as a seller and eBay took the part of a dishonest buyer, but I claimed against eBay in PayPal and won but I won't sell on eBay again. With all of these organisations the decision makers are kids in call centres doing underpaid jobs they probably hate and there's no appeal if you don't like what they decide. Reverb seems to be much better and I can't help thinking that's because feedback works in both directions there.

Sorry to hear that you have been scammed when using ebay, maybe I've just been lucky to some extent. I understand that due to some peoples dishonesty scamms do happen and that ebay does not have the best system for dealing with scammers and problems in general, but my other statements are still valid.

I have read lots of comments saying Reverb is much better, sadly Reverb isn't an option for everyone in the world. Some of us in the more far flung corners have fewer choices. I just accept that the risks associated with some purchases on ebay aren't worth taking. It's small items only from overseas for me and then only from established sellers. I'm well aware of the risks with ebay, but in sometimes it has to be the devil you know.
 
I can see one way for a guitar intended for one person showing up as something different- more than one box sealed with the same/similar dimensions and nothing on it to show what's inside. Pack one box and label it before moving on to the next box.
 
Consider yourself fortunate.

Exactly. The seller did the same scam with at least two other savvy sellers we know (friends of my wife). Word got around about the scammer of course but they are still on EBay under a different name buying, selling and scamming.

Don’t think you are immune to getting cheated on EBay.

I have no axe to grind against EBay, and am telling the truth of our (and others) bad experience. We have moved on to other platforms to sell on.

You have yet to really transparent about how your ‘scam’ went down. You said the buyer claimed NAD. With whom, eBay or PayPal. When you received notification of the claim of NAD what did you do.

In situations like these, whether it is eBay or PayPal, you’re offered choices. The first is to simply refund the buyer’s Maloney with no expectation of a return if the merchandise. The second is to approve a return. Once you, the seller have the item in your possession you refund the buyer. The third option is to challenge the claim.

Which choice did you take. I’ll say it again as I said it in one of my earlier posts, it sounds like you either refunded the money without requiring a return of the merchandise or, you ignored the buyer and PayPal settled in their favor and you lost all your rights.

I’ve had plenty of unsavory transactions over the many years I’ve been selling, I can assure you. Nevertheless, I’ve never been taken to the cleaners the way some of you carry on. Yes, eBay is a buyer friendly market but with persistence you can, at the very least, get them to cover you in an egregious case of buyer fraud. I wouldn’t be able to sleep at night if I had to eat as much BS from customers as I hear in discussions on these boards. Online sales can be difficult but these days more people are making a living off sites like eBay and Reverb while mom and pops stores are dying on the vine.
 
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You have yet to really transparent about how your ‘scam’ went down. Nevertheless, I’ve never been taken to the cleaners the way some of you carry on.
You act like I’m trying to get away with something. Or lying. Or not being truthful. I have yet to be transparent? Seriously?

We did not ignore the buyer and dealt with everything promptly. They claimed ‘not as described’. It was in perfect condition and totally as described. PayPal refunded their money, even after we pre paid postage for them to return the item. They never did. We know the person’s name and address and they have our (stolen from us) items for sale on EBay. There is nothing EBay, PayPal or the police will do about it.

So for the benefit of the Talkbass community I repeat all that happened, with zero benefit to me, and you act like I have done something dishonest. Really?

This is my last post on this topic.
 
If anyone sells something that's expensive, take photos- lot of them, at various stages of packing- if the box was shipped with clear, tan or some other kind of tape and it shows up with something else, the proof is there.

People used to be honest- that was a better time.

Whenever I sell a bass, I record a video. First tell the details of the sale- who I am, who I'm selling it to, the details of the instrument, etc. Then I play the bass showing there are no issues with playability, then I go over the bass close up detailing any and all blemishes. Every inch of the bass is covered. Then I pack the bass up, put it in the box, pack the box, and seal the box. I show the shipping label and stick it on the box.

It's a little more work on my part, but it's worth it.

All of this is done in one take with no cuts. If there ever any issues there will be absolutely no question about the condition of the instrument when it went into the box and how it was packed. Someone (not TB) tried to make a claim about an instrument once. When I told him about the video, he said he'd have to "explore his options". I never heard from him again.
 
But you usually get much higher selling prices by opening your market to the entirety of the United States versus a local sale. You'll get even better prices by shipping internationally, but you have to know what you're doing. A box that's an inch over dimension can end up costing another $300, and then there is always the crap shoot with customs.[/QUOTE

Mostly I was considering the buyer of a high price item. He has more to loose. Maybe I am just old fashioned. I want to test drive the car, sit on the sofa and actually play and feel the bass.
A while back I was looking to purchase a Stingray. I have always wanted one and the time was right. I got onto ebay just to see what was out there, pricing etc. I did see a nice one in California. I didn't get it because...well I ain't driving to California. There are other basses. If it had been in say....Minnesota I would have drove there happily. Like I said though, that's just me.
 
Blues with a bit of jazz. Really liked them back then. That’s when I saw them a few times, right up to Benefit.

My brother bought a copy of Stand Up when it came out and I burned through that before buying another, which I put in the pop up sleeve. One of the first LPs I tried to learn from for bass, when I was about 11- I had problems using my fingers, so I beat the crap out of my thumb on the round wound strings that came on my Teisco Del Rey bass.