FMI is where I got my Shen-100. Very knowledgable and talked me out of spending more money on a hybrid after talking with me about what I was going to be using the bass for. Also did a pretty nice setup job for me on an EUB I built. I'm fairly local so didn't have to deal with shipping but I can say dealing with them face to face makes it worth it for me to sit in downtown LA traffic to get up to Pasadena to see them. Just my 2cents.