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bass amp (head) problem?

i have a yorkville head and yorkville cabinet. the head is a 400watt, and the cabinet is a 410 cabinet (i think 500watt).

now to the question. The amp doesnt seem to be pumping itself to its max level. i could be wrong or have some setting that are making it quieter than it should be, but i have a reason to believe that my head is only powering one side of the cabinet.

i plugged my headphones (a 2.5mm set with a 3.5mm adaptor) into the head so i could use the headphones to practice quietly, it was then i noticed that only sound was coming out of the left side....is this normal? all help appreciated, thanks.