blenders?

[The BurgerMeister]

:O

That is something I would never have thought would happen. Agreed, Geoff is awesome. He'll fix it up for you no problem. I, and everyone else I know haven't had any trouble from Barge's units, so I'm sure this is just a one off thing.

I'm glad you liked it up until that point though.

it's a real shame, for sure. i'm also certain it's a defect, as well (based on what i've heard from you good people, how good the pedal sounded up until it broke, how quickly it broke [matter of hours, not normal], and how impressive the unit is inside and out).

i emailed geoff, and let me tell ALL of you:

bargeconcepts = best. customer. service. ever.

they're going to build me a brand new pedal and send it out to me right away! without even waiting to get the defective unit back! awesome! not only that, they're going to refund my shipping!

3 cheers (at least!) for a company dedicated to 100% customer satisfaction, no matter what!!

 

[lpjiang]

It seems that Geoff got another loyal client, I am one already.
Good Luck!

 

[Higgie]

Geoff is amazing. You think he does good customer service, you should order a custom unit. The attention he pays to his customers needs is outstanding. Barge really are second to none when it comes to price, customer support and quality.

 

[The BurgerMeister]

got my new VFB2 today! only got to play with it for a few minutes, but it's working fine! i'll be playing all day tomorrow, when i can crank my rig... at least a little...

oh yeah, and once again: Barge Concepts = AWESOME.

thanks all for your input!