My invoice (from 2022) had this fine print on the bottom
"Any changes involving a different body, neck or finish after 30 days of order confirmation, will incur a $250 order change fee (in addition to any cost changes on the order)."
A snarky German? Now I've seen everything...
But I agree. Roger and co are super helpful, want your money, but also want you to be happy. Roger answered all my stupid questions with great patience, and I'm very happy with the results. He has time set aside during the week you can call him, and the shop is usually pretty good about answering emails, although they get busy.
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That is beautiful. The NYC Skyline inlay is the chef's kiss.