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Dont think i can ever trust a GK head again.

I have no experience with the current models, but my 400RBs have been among the most reliable pieces of gear I've ever owned. Zero problems with those other than a gain pot that had to be replaced after 20+ years of constant use.
The 400RB and 800 RB heads seem to be the most durable, bullet proof heads GK ever made, according to a lot of testimonies here on TB, and elsewhere on the internet. So of course, GK doesn't make them anymore. ;)
 
This was the Fusion i had. Hardly good workmanship for an amp that costs what it does. No, not the end of the world but this left GK like this. The screw's on the other side of the box we not seated correctly anyway.

im just trying to show im not trolling and have had genuine issues, and why my confidence GK has gone. View attachment 3074664
That’s unacceptable. Why did you not return it?
 
Funny, I have seen hundreds of GK amps on tour that worked fine for years. Maybe some players have all the luck?

I gigged with an RB400 for ages, never had an issue with it. Also had one of their micro heads from about 12 years back which worked fine for practice, never gigged it though.
 
I'm not sure I'm "mud-slinging", but yes- if my amp cut out on me (even only briefly) I'm going to have it serviced properly before I trust it on a gig. Same with an automobile, or toaster oven, or most things I rely on. ;-)

With complicated electronics one problem is OFTEN an indication of other problems.
But my amp has n
That’s unacceptable. Why did you not return it?
LOL, i did. I wrote about it near the start of the thread. This was returned within hours. I never even plugged it in.

My feeling also... and if there's a problem why not address it when it first shows up?

Well i did. I could ask why you and the person you quoted couldn't be bothered to read my posts first.

Guys, im bowing out of this thread. Too many people wanting to voice their opinion without reading through the thread and making it way too long. Its a pointless task having to keep saying i got the first issue fixed. People that jump in to a thread at the end are nothing more than time wasters IME.
Im unsubscribing now.
 
LOL, i did. I wrote about it near the start of the thread. This was returned within hours. I never even plugged it in.
...
Guys, im bowing out of this thread. Too many people wanting to voice their opinion without reading through the thread and making it way too long. Its a pointless task having to keep saying i got the first issue fixed. People that jump in to a thread at the end are nothing more than time wasters IME.
Im unsubscribing now.
Sorry, I didn’t retain all the info throughout the thread or make the effort to re-read it before I replied.

Sounds to me that the joy of banging on a manufacturer here is greater than the cost of repair. I just can’t see why you don’t look into having the amp repaired.
 
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I bought a new 2001RB around 1995. (I think that's what it was called back then. Top of the line amp.) Best tone I've ever had. I loved what I'd describe as the "rubbery thump" tone. But... It did cut out on me several times. Sent it back to G-K for repairs. Even after the repairs, it kept happening.

I finally decided I couldn't depend on it, and reluctantly traded it in and went to a rack system. But man, I loved that tone!

Fast forward to about 6 months ago. I bought a new G-K MB500. So far, so good. Never an issue. Excellent value IMO, and I'm very pleased with the tone. I've been running it through two Aggie 112's, and I'm very impressed.
 
I have run Gallien Krueger amps and cabinets for at least 7 years and never once have these failed. I typically use my GK fusion 550 into an 212 GEO cabinet and always get positive comments on tone and control from sound engineers. For small clubs I use a GK MB115. I bought the MB115 used from a person that had blown the speaker I ordered an 15" replacement from Jason at GK and it has worked for years as my practice and small venue amp. No complaints from me. I love GK and there customer service is great.
 
Agree there will be 1 or 2 bad apples amongst the production lot. A given. But what makes a good product and a good organization is the service support. They know the math too - the bad apples. They should be prepared to ensure their customers are getting what have been promised, and solve the problem, and solve it fast.

I had bought pedals from USA (I am from Singapore). One of them is "3 Leaf Audio". When I wrote to the owner, Spencer, about the problem I have had, he asked that I courier the pedal to him. I paid for the courier charges from Singapore to USA. He repaired the pedal and sent it back to me at his cost, all within 2 weeks.

This is customer service at its best. Because of such exemplary after sales attitude, by word of mouth, and via Talkbass, "3 Leaf Audio" and Spencer's reputation as a reliable and responsible organization is 2nd to none. Gallien Kruegar is way way beyond such service spirit. They and their Singapore dealer took 3 months, yes, 3 months to repair my GK 800 MB Fusion at 1/4 of the retail price of the amp head (after warranty). I wrote to Jason of GK, he referred me back to the local dealer, and ignored my subsequent emails. 3 weeks upon collecting my amp (after the 3 months wait), there was another problem. I sent it back to their singapore dealer. That was 5 weeks ago, and I am still waiting for their advice.
 
Oh well, not sure what the point of this thread was as the OP is happy to mothball his head and move on.
Oh, wait...it's a revenge thread which, of course, is the best course of action if you're impatient, cheap or too lazy to find a box and some packing materials.
 
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Bought a 1001rbII about 15 years ago and have never had an issue. It's been used constantly up to about last year when it was regulated to larger gigs only. Performed flawlessly on our summer outdoor gigs this year and I expect it will for years to come.
 
400RB-3 - bought it used here years ago. perfect/reliable
MB500Fusion - bought it used here a year or two ago. has never worked correctly. Heard you can't really repair new class D amps. Never again will buy a used Class D GK amp. I am sure Bob is worried =p
You heard incorrectly. Class D amps are no less repairable than any other amp. I do this all the time, and I'm sure GK has plenty good resources in this regard as well (if you let them).
 
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