I just spoke with Dunlop, they were very nice. They are sending me replacement sets and I'll report back here once I try them out.!
The problem with the strings is supposed to be over!
Glad to hear! Looking forward to hearing what you think!
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I just spoke with Dunlop, they were very nice. They are sending me replacement sets and I'll report back here once I try them out.!
The problem with the strings is supposed to be over!
Glad to hear! Looking forward to hearing what you think!
Dunlop is aware that some of our customers have had issues with the Super Bright strings. We had a small run that turned out to be defective, but we have identified root cause of the problem and corrected it. We’ve also implemented a new quality control process to make sure we don’t have these issues in the future.
We appreciate your business—as we’ve pointed out, there’s a whole team of bass players dedicated to creating all the tools you need to lay your groove down—and we know that you expect consistency and quality from us. We are more than happy to replace any defective strings that you have. Please send us a proof of purchase or return the bad strings to us at
Dunlop Manufacturing
c/o Darryl Anders
605 Industrial Way
Benicia, CA 94510
Bought two sets of SB stainless. The ball end snapped off the G of one set when I had it at about halfway up to pitch. Contacted Dunlop & they quickly sent TWO sets to replace the set with the bad G. That was good.
Once I had a set installed on a '05 MIM P-bass, I couldn't get the A & D strings to intonate. Ran out of adjustment.
Tried the other two sets, same problem. I have a bunch of basses, so I started looking for a bass on which these strings would work. I was able to find 3.
Basses that would NOT intonate the A & D or just the D with the three & 3/4 sets of SB stainless I had
'05 MIM Pbass
'93 Gibson T-Bird
'98 Carvin LB-75 (was going to use a D'Adderio B)
'91 Peavey Fury (small saddles)
2000's Spirit by Steinberger
Based that would (barely) intonate A & D as well as E & G
'87 Peavey Foundation "S" (big saddles)
Jazz parts bass with Schaller roller bridge
'04 Fender CIJ Mustang (stock bridge)
Didn't try them on; 90's Carvin BB-75 fretless or late 90's Peavey G Bass (35" Scale)
Maybe they have fixed the intonation issue.I just noticed another odd thing with the super bright stainless strings. Intonation differences.
When I installed my first set I needed to adjust the saddle for the G string forward by about 12/32" and the D string by 10/32". The other strings stayed about the same. I just had enough room to make it work without the saddle falling off. Then yesterday I installed a new set and I had to reintonate the strings again. Fortunately now they are back where my old DRs used to be. I'm now curious how the next set is going to intonate.
The bass is a Moon JB5, so nothing wrong with the instrument. I'm a stickler for making sure the strings are installed just right. Three loops around the tuning post and no twists on the ball end. If there is a difference, it has to be the strings, right?
Still, I love the feel and the sound of the strings and the customer service is great too. So I'll be trying to hang in there with them. Looks like they are really trying to work out the bugs and make things right with the customers in the meantime.
That problem was supposed to be fixed! When (date) did you get your replacement sets???
Last fall, Sept. 2015.
I had some ss ones from that time frame that had similar intonation issues. Waiting to see if it's safe to jump back into the water with these.Last fall, Sept. 2015.
Thanks Darryl - Good to know - I appreciate that Dunlop has you addressing this here.Dunlop is aware that some of our customers have had issues with the Super Bright strings. We had a small run that turned out to be defective, but we have identified root cause of the problem and corrected it. We’ve also implemented a new quality control process to make sure we don’t have these issues in the future.
We appreciate your business—as we’ve pointed out, there’s a whole team of bass players dedicated to creating all the tools you need to lay your groove down—and we know that you expect consistency and quality from us. We are more than happy to replace any defective strings that you have. Please send us a proof of purchase or return the bad strings to us at
Dunlop Manufacturing
c/o Darryl Anders
605 Industrial Way
Benicia, CA 94510
I would try a new set if you want to be sure that you have a good set with none of the problems!
"We have identified the root cause of the problem and corrected it" according to the guy from Dunlop in the post above.