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Dunlop Superbrights manufacturing flaws?

Remember, when setting up with lower tension / flexible strings to make sure to not press down any more or less at the frets when setting intonation. Pressing down too much will result in a sharper pitch (essentially bending the string). So with lower tension / flexible strings this is also something to keep in mind while playing as pressing down to much will essentially result in a sharper playing instrument, even if intonation is set "properly."

This is not so much an issue on a fretless as once you press down thee string doesn't bend unless you "bend" it. But setting intonation on a fretless is something you do on the fly anyway... well, two schools of thoughts on that... but that's another discussion...
 
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Dunlop is aware that some of our customers have had issues with the Super Bright strings. We had a small run that turned out to be defective, but we have identified root cause of the problem and corrected it. We’ve also implemented a new quality control process to make sure we don’t have these issues in the future.


We appreciate your business—as we’ve pointed out, there’s a whole team of bass players dedicated to creating all the tools you need to lay your groove down—and we know that you expect consistency and quality from us. We are more than happy to replace any defective strings that you have. Please send us a proof of purchase or return the bad strings to us at

Dunlop Manufacturing
c/o Darryl Anders
605 Industrial Way
Benicia, CA 94510
 
Dunlop is aware that some of our customers have had issues with the Super Bright strings. We had a small run that turned out to be defective, but we have identified root cause of the problem and corrected it. We’ve also implemented a new quality control process to make sure we don’t have these issues in the future.


We appreciate your business—as we’ve pointed out, there’s a whole team of bass players dedicated to creating all the tools you need to lay your groove down—and we know that you expect consistency and quality from us. We are more than happy to replace any defective strings that you have. Please send us a proof of purchase or return the bad strings to us at

Dunlop Manufacturing
c/o Darryl Anders
605 Industrial Way
Benicia, CA 94510

So it's official! Thank you Sir for your post!
My opinion NOW (hope you're listening mmbongo) is to give these strings a real chance again and see what happens. These could turn out to be the best strings on the planet for many of us if the problems have indeed been solved!
One of the very best things I've heard recently is this:

 
favorite strings ever. ever ever ever. intonate fine for me. had 1 bad G string but dunlop replaced it, and honestly i've had bad strings from every company, including d'addario and dr. no biggie, it's part of the process. and also all of those companies replace!
 
Bought two sets of SB stainless. The ball end snapped off the G of one set when I had it at about halfway up to pitch. Contacted Dunlop & they quickly sent TWO sets to replace the set with the bad G. That was good.

Once I had a set installed on a '05 MIM P-bass, I couldn't get the A & D strings to intonate. Ran out of adjustment.

Tried the other two sets, same problem. I have a bunch of basses, so I started looking for a bass on which these strings would work. I was able to find 3.

Basses that would NOT intonate the A & D or just the D with the three & 3/4 sets of SB stainless I had
'05 MIM Pbass
'93 Gibson T-Bird
'98 Carvin LB-75 (was going to use a D'Adderio B)
'91 Peavey Fury (small saddles)
2000's Spirit by Steinberger

Based that would (barely) intonate A & D as well as E & G
'87 Peavey Foundation "S" (big saddles)
Jazz parts bass with Schaller roller bridge
'04 Fender CIJ Mustang (stock bridge)

Didn't try them on; 90's Carvin BB-75 fretless or late 90's Peavey G Bass (35" Scale)
 
Bought two sets of SB stainless. The ball end snapped off the G of one set when I had it at about halfway up to pitch. Contacted Dunlop & they quickly sent TWO sets to replace the set with the bad G. That was good.

Once I had a set installed on a '05 MIM P-bass, I couldn't get the A & D strings to intonate. Ran out of adjustment.

Tried the other two sets, same problem. I have a bunch of basses, so I started looking for a bass on which these strings would work. I was able to find 3.

Basses that would NOT intonate the A & D or just the D with the three & 3/4 sets of SB stainless I had
'05 MIM Pbass
'93 Gibson T-Bird
'98 Carvin LB-75 (was going to use a D'Adderio B)
'91 Peavey Fury (small saddles)
2000's Spirit by Steinberger

Based that would (barely) intonate A & D as well as E & G
'87 Peavey Foundation "S" (big saddles)
Jazz parts bass with Schaller roller bridge
'04 Fender CIJ Mustang (stock bridge)

Didn't try them on; 90's Carvin BB-75 fretless or late 90's Peavey G Bass (35" Scale)


That problem was supposed to be fixed! When (date) did you get your replacement sets???
 
I just noticed another odd thing with the super bright stainless strings. Intonation differences.
When I installed my first set I needed to adjust the saddle for the G string forward by about 12/32" and the D string by 10/32". The other strings stayed about the same. I just had enough room to make it work without the saddle falling off. Then yesterday I installed a new set and I had to reintonate the strings again. Fortunately now they are back where my old DRs used to be. I'm now curious how the next set is going to intonate.
The bass is a Moon JB5, so nothing wrong with the instrument. I'm a stickler for making sure the strings are installed just right. Three loops around the tuning post and no twists on the ball end. If there is a difference, it has to be the strings, right?
Still, I love the feel and the sound of the strings and the customer service is great too. So I'll be trying to hang in there with them. Looks like they are really trying to work out the bugs and make things right with the customers in the meantime.
 
I just noticed another odd thing with the super bright stainless strings. Intonation differences.
When I installed my first set I needed to adjust the saddle for the G string forward by about 12/32" and the D string by 10/32". The other strings stayed about the same. I just had enough room to make it work without the saddle falling off. Then yesterday I installed a new set and I had to reintonate the strings again. Fortunately now they are back where my old DRs used to be. I'm now curious how the next set is going to intonate.
The bass is a Moon JB5, so nothing wrong with the instrument. I'm a stickler for making sure the strings are installed just right. Three loops around the tuning post and no twists on the ball end. If there is a difference, it has to be the strings, right?
Still, I love the feel and the sound of the strings and the customer service is great too. So I'll be trying to hang in there with them. Looks like they are really trying to work out the bugs and make things right with the customers in the meantime.
Maybe they have fixed the intonation issue.
 
Dunlop is aware that some of our customers have had issues with the Super Bright strings. We had a small run that turned out to be defective, but we have identified root cause of the problem and corrected it. We’ve also implemented a new quality control process to make sure we don’t have these issues in the future.


We appreciate your business—as we’ve pointed out, there’s a whole team of bass players dedicated to creating all the tools you need to lay your groove down—and we know that you expect consistency and quality from us. We are more than happy to replace any defective strings that you have. Please send us a proof of purchase or return the bad strings to us at

Dunlop Manufacturing
c/o Darryl Anders
605 Industrial Way
Benicia, CA 94510
Thanks Darryl - Good to know - I appreciate that Dunlop has you addressing this here.
 
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I would try a new set if you want to be sure that you have a good set with none of the problems!

Is there confirmation the problem(s)have been resolved? They're not expensive strings, but I still don't want to spend the dollars, take the time on installation, adjustment, etc, only to take them back off and re-install the old strings because I can't get the SB's intonated. My time isn't too valuable to anyone else, but it's valuable to me....
 
"We have identified the root cause of the problem and corrected it" according to the guy from Dunlop in the post above.

I noticed that he said "the problem". There have been three problems identified in this thread alone (intonation, breaking strings, buzzing strings). I'm not sure which one has been identified and corrected, but it sounds like one down and ?? to go.

I like the SB's on my basses that have enough adjustment range to get them intonated, but there are a lot of good strings out there that don't require excessive intonation adjustment, and all strings in the set arrive in good condition at the same time. Dunlop customer service may be the best in the industry, but that doesn't eliminate the inconvenience if a problem is encountered. I'll check back in a few months to see if ALL problems have been resolved. I've managed a couple decades without SB's, so I can stick with more consistent brands for a while longer.
 
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I really am digging these strings. I got a set from BSO a long time ago and finally put them on a P/J I have. Perfect match. Now I want to try them on my 5 string Jazz. Are the manufacturing issues a small issue? I was going to grab some at GC. How is the low B on the 5 string sets?
 

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