Dunlop Superbrights manufacturing flaws?

[Baird6869]

I have gone thru about a dozen sets of nickel SBs and have had zero problems. I bought 20 or 25 packs a few years ago, so maybe the problems were from strings manufactured last year when this thread was posted?

Anyone get a bum string that was manufactured lately?

 

[pickles]

Rock solid for me, great strings.

 

[gimmeagig]

I has some issues with bad strings before , and the company totally came through for me with replacing my strings and sending me a bunch of extra sets too.Customer service above and beyond. I could have not asked for more.It seems like they have the kinks worked out now too.

 

[Doug Parent]

Dunlop is aware that some of our customers have had issues with the Super Bright strings. We had a small run that turned out to be defective, but we have identified root cause of the problem and corrected it. We’ve also implemented a new quality control process to make sure we don’t have these issues in the future.

We appreciate your business—as we’ve pointed out, there’s a whole team of bass players dedicated to creating all the tools you need to lay your groove down—and we know that you expect consistency and quality from us. We are more than happy to replace any defective strings that you have. Please send us a proof of purchase or return the bad strings to us at

Dunlop Manufacturing
c/o Darryl Anders
605 Industrial Way
Benicia, CA 94510

I have had at least 5 bad batches of G strings. The latest set was purchased at Keisel Guitars in San Diego a few weeks ago. Light gauge....040 G string---BAD. Again. April 5th 2018. Thanks.

 

[BassinCT]

While I haven’t had any issues since 2016, and Dunlop seemed to identify and rectify the problem, please continue to share issues here and be sure to let the folks at Dunlop know about it. Thanks!

 

[Doug Parent]

If you have an issue with these strings... contact Dunlop. If you have and not heard about a solution, contact me with your email address and address and will make sure your issue is addressed.

@SLaPiNFuNK PM on this matter.

 

[SLaPiNFuNK]

Thanks for bringing this to my attention again.

I'll reach out there and see whats going on.

 

[SLaPiNFuNK]

@SLaPiNFuNK PM on this matter.

Spoke with head of bass products at Dunlop. Thinks he got your email end of last week and is addressing it.

 

[Doug Parent]

Spoke with head of bass products at Dunlop. Thinks he got your email end of last week and is addressing it.

I got TWO phone calls today from Dunlop. I have more strings coming my way. Thanks!