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EBS Pedal Repair

NOLA Bass

NOLA Bass

Mr. Worst Case Scenario Man
Supporting Member
Feb 3, 2005
7,331
10,197
New Orleans LA
www.spacemetalnola.com
Disclosures
Endorsing artist: Bergantino Audio Systems and GHS Strings
#1
I have two EBS pedals (multicomp and multidrive, no warranty, both were used) that need repair. I emailed EBS with no response:scowl:, so I thought some of you guys might know a good pedal repair place. Since they are just pedals, shipping them to a good repair guy is no biggie.
 
#3
EBS has always promptly replied to all of my questions, though I've never needed anything repaired. By promptly I mean within 24 hours, usually less. And their replies were always very detailed. I personally have nothing but praise for their support thus far.
 
#4
NOLA Bass said:
I have two EBS pedals (multicomp and multidrive, no warranty, both were used) that need repair. I emailed EBS with no response:scowl:, so I thought some of you guys might know a good pedal repair place. Since they are just pedals, shipping them to a good repair guy is no biggie.
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How long ago did you e-mail them? I think they're in Sweden, so you'll have to be patient because of the time difference.
 
#8
coolrunner989 said:
I've emailed them twice about my broken Multicomp, no response. Any other suggestions?
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Try the facebook page: EBS Professional Bass Equipment
They seem to be answering to people there. But try to stay general about your problem and not bash on them, that may gives you more chances for an answer. (I'm not saying you were not polite in your email btw...)

Looking at their site, have you filled the warranty work order form?

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#9
1kinal said:
Try the facebook page: EBS Professional Bass Equipment
They seem to be answering to people there. But try to stay general about your problem and not bash on them, that may gives you more chances for an answer. (I'm not saying you were not polite in your email btw...)

Looking at their site, have you filled the warranty work order form?

Link Removed
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Alright, I'll try them there.
Yes, I've been general (just that my pedal has a broken footswitch, apparently) and polite :)

Didn't see that before, I'll fill it out and send it to somebody.

Thanks!
 
#10
coolrunner989 said:
Alright, I'll try them there.
Yes, I've been general (just that my pedal has a broken footswitch, apparently) and polite :)

Didn't see that before, I'll fill it out and send it to somebody.

Thanks!
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Sometimes when companies have a specific protocol and when they explain the procedure to follow on their site, they may simply discart a request made thru the wrong channel.

Let's hope it will work for you. I've heard many people satisfied with their customer service in the past so I'm confident you'll be taken care of.

I love EBS gear and everytime I played thru their amps and cabs (while on tour in Europe) I've been in heaven tone-wise. I just wished their amps would not cost so much around here and be so rare.

Funny thing: While in Europe many european bass players asked me if I ever played thru an ampeg 8x10. For them it's THE thing and cost like $3000 US (2004-2008 at least) while for us it's so common to see/play one. Different cultures...
 
#15
I have an EBS Dynaverb bass pedal-it cost $250.00, after the warranty was over, it will no longer run on battery power, but it works great with the 9volt adaptor, I use it outdoors with no electricity, so it is now useless to me. Maybe I can use it as a paperweight too. I will never purchase anything more from EBS.
 
#16
mikeswals said:
Hmmm, never saw this thread, and I have a bad EBS Octave pedal too being used as a paper weight.
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I put mine, working fine, in a box (removed battery) stored in nice cool, dry place. When I got it out, popped in a battery and it switches on but the sound is garbled and no octave effect whatsoever. I took it apart but it appears you have to unsolder the input and output 1/4 jacks to be able to pull the board off for inspection.

Unless I can fix it myself (replace capacitor, re-solder loose joint etc) I'm going to replace it with something else.

Did you look into repairing yours?
 
#17
statue said:
I have an EBS Dynaverb bass pedal-it cost $250.00, after the warranty was over, it will no longer run on battery power, but it works great with the 9volt adaptor, I use it outdoors with no electricity, so it is now useless to me. Maybe I can use it as a paperweight too. I will never purchase anything more from EBS.
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Mind boggling... You use this pedal outdoors, no electricity?!? Then what is it connected to? No PA, no amp? Wireless - but into what?
 

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