So after several threads about this here on TB and elsewhere, it appears this is finally resolved, and the neck was not twisted after all!!!I just wanted to let everyone know I've sent the bass off to a distributor who sells these bass guitars all the time. If the neck is really twisted he might be able to get it warranted.
I’m glad this has come to a happy conclusion. I saw the response from Bass Spotlight on Facebook (below) that the neck just needed to be properly adjusted, since it is a reverse truss rod. First class customer service from a great guy, Randy at Bass Spotlight.
By the way, adjusting the reverse truss rod properly was suggested a couple of times here on TB by folks, who actually own Maruszczyk basses
