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EMG BQC Troubleshooting

I've got a new BQC with an issue.. it pops when I touch the metal knobs of the treb/bass stack, as if it doesn't like my finger. Strings are ungrounded since I have EMG pickups but the cavity is shielded from a previous preamp installation in the body. The preamp worked fine until I mounted it in the body and then it didn't work at all until I unmounted it and cut away enough copper shielding that the body of the mid stack and treb/bass stack pots don't touch ground. Now it doesn't really work anymore, comes out weak and lifeless and distorted until I touch the pot when it pops real loud. I unplugged all the EQ shaping and ran it as Blend > Active Tone (didn't come with the BQC but I had it lying around from a pickup purchase and got it working perfectly before I mounted everything) > Master Vol and it works just beautifully, so I think the BQC system itself might be bad or at least misbehaving. Any ideas?
 
I'm having a similar issue. Best bass gear just sent me a replacement unit because the bass/treble pot isn't working right. Everything is connected properly, the pot even halfway works. It's fine if I boost the treble and/or bass but it distorts and eventually cuts out if I cut either frequency. All the electronics are outside the bass and it's still distorting. If I remove the BQC and just wire pickups->blend->volume, no distortion. Again, this is the second BQC I've tried (still have both of them currently).
 
I have the BQC and took me a while to get a likeable tone from the Mid Q. It is nice that you can tweak it onboard. The only problem I had was low output on the high strings, so, I had to adjust the pickup height. I thought I had wired the BQC in the wrong way. Other than that, it is working perfectly and love it. Rick Hunt always answered my queries. As well as BBG. Hope you get it all sorted out. :bassist:
 
I had a problem with an EMG install and it was a grounding problem. I have a 2 piece pickguard (P bass ) with a metal control plate. Drove me crazy trying to figure it out and my backup guard was a gold anodized aluminum guard. Double trouble.
 
Update... I got a whole new BQC system and it's not much better than the 1st one. There's no headroom, I can distort it pretty easily even running off of fresh 9V alkalines that read 9.5 each, and if I cut either the treble or bass it gets super quiet, distorts like crazy and cuts out. This is exactly what you described, JWrocko, any luck with yours? Did you get a 3rd system? I'm tempted to just go bass/treble, I have a BTS in my Steinberger Spirit and it's perfect.
 
The one connection has to be reversed. They also recommend 18volts but that one reversed connection did it for me. Look at the installation sheet and I believe its the one coming from the volume/ balance to the tone control.