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FEDEX Damaged my bass! Arrggh!! Pics to see

Discussion in 'Miscellaneous [BG]' started by WaynerBass, Dec 5, 2017.

  1. WaynerBass

    WaynerBass Banned SUSPENDED

    Jan 12, 2016
    Southwest Florida
    Ordered a new Ibanez SR405EQM in Dragon Eye.

    Here’s what I recieved - severly damaged. Rear strap button push in to the body flush and the bridge was mashed into the body so bad that the strings were laying on top of the pickups.. rediculous!

    I expect this out of UPS but have never had a bad delivery from FedEx
    88EFE31C-EA46-47DC-986B-5C05677576DE. 7E6BBD4C-ACE3-45AA-B8F0-0715C5207EEF. 3CD469AE-13B5-4EA5-AC14-DC6F23E7BEC5. 1104FB4A-20DF-49BB-92B6-7A17FDDEBFDA. C694DC3F-F599-41DD-A9FC-A836EA4C4FAA.
  2. bholder

    bholder Affable Sociopath Supporting Member

    Sep 2, 2001
    central NY state
    Received a gift from Sire* (see sig)
    File a claim.
  3. Gravedigger Dav

    Gravedigger Dav SUSPENDED Supporting Member

    Mar 13, 2014
    Fort Worth, Texas
    That's really low action there.
    CB3UK, Sixgunn, Sigurd and 17 others like this.
  4. JACink


    Mar 9, 2011
    That sucks, hope you get it sorted

    And that is funny!!
  5. Spectre1966

    Spectre1966 Striving For Mediocrity Supporting Member

    Jul 4, 2014
    Wallingford, CT
  6. petrus61

    petrus61 Supporting Member

    Tis the season!
    pacojas likes this.
  7. catcauphonic

    catcauphonic High Freak of the Low Frequencies Supporting Member

    Mar 30, 2012
    Seattle WA
    Ouch! o_O

    At least you should have zero trouble getting made whole, other than a slight delay in getting to play it
    organworthyplayer337 and Ewo like this.
  8. Looks fine to me. How does it sound?
    Joe Nerve and Rimshot like this.
  9. WaynerBass

    WaynerBass Banned SUSPENDED

    Jan 12, 2016
    Southwest Florida
    Yeah they’ve already issued an RA and shipping out another.
  10. OldDog52

    OldDog52 Gold Supporting Member

    Jan 1, 2011
    The shipping contract is between the consignor (seller) and FedEx. The consignor needs to file the damage claim.
  11. WaynerBass

    WaynerBass Banned SUSPENDED

    Jan 12, 2016
    Southwest Florida
    Yeah it was a shipment from a major retailer and they are handling the process.. resending another bass.
  12. Hounddog409


    Oct 27, 2015
    Really?? I have had nothing but horrible experience with FedEx. So much so that I refuse to use them for anything.

    I have even canceled orders that only offered FedEx shipping.

    They will never get one cent from me.

    Good luck with the claim. The "customer" service I have received from them has been less than barely acceptable.
  13. Skeptismo


    Sep 5, 2011
    Wayner, I'm glad that the retailer is making it right. Hopefully the next round goes better for you. Will you get your new instrument in time?
    nixdad, byoung93888 and WaynerBass like this.
  14. Spidey2112


    Aug 3, 2016
    As I've told others, with a similar experience, THAT wasn't your bass...
    Duder, byoung93888, JRA and 2 others like this.
  15. mikewalker

    mikewalker Supporting Member

    Jul 30, 2017
    Canada, Eh!
    FeDex is the devil! Did you know that FedeX spelled backwards is XedeF? (Google it!) I absolutely make a point of never buying anything from anyone if they can't ship it to me USPS. And don't even get me started on "UPS"!! Did you know UPS spelled backwards is SPU??? A pox on couriers!
    Zane DeBord, Ewo, Robb Fesig and 9 others like this.
  16. petrus61

    petrus61 Supporting Member

    I wunt menta bee!
  17. Thump C

    Thump C

    Dec 20, 2016
    Was it just rapped and put in the box? I take it the bass was not shipped in a case? Because that box look like it's to big for that bass.
    BrBss, jnewmark, KeithPas and 2 others like this.
  18. I had a bass delivered to me by fedex yesterday and they didn’t even bother knocking. They just left it in front of my door for anyone to steal.
  19. Yep, that's ridiculous!

    One more reason why I won't order anything to be delivered in the last 6 weeks of the year.
    Rampant theft of packages left out, and the drivers are over-worked & damage things,,,
    then there are the delays
  20. Bubble


    Apr 17, 2013
    Did that guy up there try to ship himself in a FedEx box ? Must have gotten lost a few weeks and almost starved to death. Poor fellow, looks like he didn't get anything for Christmas last year either.

    I wish USPS had a fragile heavy service for our sort of stuff, they are nothing less than perfect, very rare to see damage of any sort.

    I shipped myself USPS.

    Last edited: Dec 5, 2017

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