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Fender Mod Shop Club

great to read something good about fender's customer service.

i've been getting a bit browned off reading all the negative comments of late
But understandable, give FMIC's recent legal maneuvers.

Speaking as someone on the outside looking in, it's quite likely FMIC is a very big company with several departments that rarely, if ever, talk to each other; customer service, manufacturing/quality control, shipping & receiving, research & development, Mod Shop, Custom Shop, marketing, legal, artist relations, etc. I would not be surprised if several sectors within the company get quietly mad at each other when one of them makes a boneheaded move. :facepalm: :banghead:
 
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This is my Mod Shop, I'm very happy with it.

Obviously, it's left handed, roasted maple neck, alder body, daphne blue, mint green pickguard. It's old style (body and pickguard) meets modern (roasted maple neck).

I then switched the pickup with a GZR, and the bridge with the one mounted on Fender Deluxe before 2010, more or less... you can still mount strings through body or top load, but it weights more or less like a vintage fender bridge.

I love it

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@RColie sorry to hear that you're is still waiting on tuners. I've been told before that it was in final assembly and then some other issue came up. So, I'm cautiously optimistic.

Just curious if at any time during this process Nathan offered to send you a care package of free stuff to make up for the delays? After my second delay, (about 30 days into the build) Bradley offered to send me some free stuff like strings, picks, accessories, etc, because I had been very patient and understanding. I replied to him that I was very appreciative of the offer but didn't need any picks of t-shirts but I did go through the Fender website and came up with a list of some things I may be interested if possible. They were the Fender Telepath Wireless System, Fender Bassman Compressor Pedal, Fender 3.5" Premium Leather Strap, Fender 10' Professional Guitar Cable and a Fender Baseball cap. To my surprise a box arrived two days later with ALL OF THAT!! I tallied it up and it is worth about $550! So despite waiting over 8 weeks, I really can not complain about the delay. They really took care of me. And being patient and understanding pays off. 😃

PS. I was saving this story for when I made a post about my full experience with the Fender Mod Shop, but I just wanted to see if they were treating you the same way.

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All I can say is wow! Happy for you that they sent all those items. Nathan did mention a care package, but I figured I'd get a t-shirt or something. I think I'll get back to him today. ;)
 
My Fender Mod Shop Bass arrived today and I couldn't be happier! I placed my order April 21 and there were a few delays in production. Arrived today in perfect condition. I did need to set it up (lower the action, tweak the truss rod, etc.) It comes in at 9.3 lbs. Heavier than I would like. My other two P Basses are 8.10 and 8.11, so I was hoping for something in the 8 pound range. I also took a peak under the pickguard and there is no shielding though it is very quiet. And a happy bonus is the 75th Anniversary logo on the back of the headstock. Here are some pictures
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Interesting that the serial is on the plate. Mine it's on the neck.
Hmm, maybe that’s something different for 2026? 🤷🏻‍♂️ I like it on the plate. Like in the very old days.
Nah, it's not too new. I got mine in 2024 and it has the MOD SHOP stamped plate. Weirdly though, the plate on mine starts with an "MN23####".

Weirder still, when I punch in the number into Fender's Serial Number Lookup, I get a "No results" message! 🤨

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That bass looks really sweet. Looks like although no copper shielding they did some paint and foil on the pickguard? Not sure how effective that really is.

One of my hang ups about Fender in general is that you can spend north of a grand and still need to shield the dang thing yourself.
It’s dead quiet. There is a grounding wire and a brass plate under the pickups. So it works.
 
Has anybody here ordered a bass with the chambered ash option? Wondering how that would compare sound wise and weight wise to alder.
I have a pair of Mod Shop Jazz basses, both with chambered ash bodies. They're both in the mid-7 pound range. I was able to find a couple of Pro-II Jazz basses (alder) in the mid-8s, which is unusual, so the chambered ash will save at least a pound, maybe more.

As far as sound goes, the ash bodies both have different pickups and strings than the alders, so I don't know if or how the bodies contribute differently to the sound.

Hope that helps,

Bob
 
I see they're now offering roasted ash as a body choice. I really like my roasted ash Warmoth P. The mod shop roasted ash body is likely to be nearly as light as a chambered non-roasted ash body, I would guess.

Weird that they restrict the pickup choices for the chambered ash. Didn't check for the choices for the roasted ash.
 
Here is the email address for Fender Consumer Relations - [email protected]

I got an automated response stating that the question will be addressed and I should hear from them within five business days-
I never got a response after the automated email but having contacted a tech on the phone regarding a used Charvel guitar, and subsequent email exchange a few weeks ago, I decided to hit the same tech about my Mod Shop Jazz. Two days letter he sent me this-

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Here's a pic of my bass for a refresher-

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Anyhow I love the neck, plays like butter. There was a noticeable difference between it and the one on my 2007 American Standard Jazz.

Never played one with the Slim C before. From now on, that's what I will look for, and will specify if I ever order a new Mod Shop Jazz.

I did send a thank you email and a query on the best way other members could get theirs specs based on the serial number.

Cheers!!