I bought one of the first run Player Plus Precisions in Cosmic Jade. As soon as I saw the color, had to have it. Played it for awhile as it came from the factory but it had a little buzz, so before Thanksgiving I dropped it off at Corner Music up in Nashville for Jeff to work his magic. I live just outside of Huntsville, AL so it's almost two hours to Nashville, but Jeff's work is worth it. A couple weeks after I drop it off Jeff calls. Bad news. The neck has a significant rise at the heel that he's not certain he can fix. Maybe Fender can warranty the neck?
So I contact Fender customer service and although I'm two months past the two year warranty they agree to work with me. BUT, I've got to take it to an AUTHORIZED Fender repair shop for THEM to check it out. Nearest is in Muscle Shoals an hour and a half away. So, I get the bass from Nashville, drive it over to Muscle Shoals. They agree, the neck is jacked and they will contact Fender. A couple weeks pass and Fender agrees to send a replacement neck but it'll be 90-120 days before they can. Sheesh. Yesterday the shop in Muscle Shoals calls. Fender sent a neck and it doesn't fit. They contacted Fender again, yup it's the right neck so the body must be out of spec. Fender offers a replacement, but the Cosmic Jade is discontinued. I can get another color, or another bass of same value. Ugh.
I unenthusiastically asked for one in Fiesta Red. 99% certain I'm going to sell it as soon as I get it and try to find another in Cosmic Jade but am worried about the quality crap shoot. Frustrated.
So I contact Fender customer service and although I'm two months past the two year warranty they agree to work with me. BUT, I've got to take it to an AUTHORIZED Fender repair shop for THEM to check it out. Nearest is in Muscle Shoals an hour and a half away. So, I get the bass from Nashville, drive it over to Muscle Shoals. They agree, the neck is jacked and they will contact Fender. A couple weeks pass and Fender agrees to send a replacement neck but it'll be 90-120 days before they can. Sheesh. Yesterday the shop in Muscle Shoals calls. Fender sent a neck and it doesn't fit. They contacted Fender again, yup it's the right neck so the body must be out of spec. Fender offers a replacement, but the Cosmic Jade is discontinued. I can get another color, or another bass of same value. Ugh.
I unenthusiastically asked for one in Fiesta Red. 99% certain I'm going to sell it as soon as I get it and try to find another in Cosmic Jade but am worried about the quality crap shoot. Frustrated.