• TalkBass has been independent since 1998. Add your voice.
    Create a free account to reply to discussions, view embedded media, and browse with fewer display ads.
    Join freeLog in
    Want zero display ads or expanded classifieds tools? Compare plans.

first time visiting a GC in over 18 years

This is definitely an episode of Get Off My Lawn, just to be up front about it.

Prior to 2005 I lived in the St. Louis area. There were GC and Mars stores at the time, and I'd occasionally drop in to fondle the goodies before my oldest was born in early 2003. Probably before my wife was pregnant and the money dried up. Let's say 2001-ish. I recall both chains having clean, well stocked stores, staffed by people who seemed to know a little about their product. And I purchase from one of them, at the very least, a Mexican Telecaster and an American Standard Jazz.

Anywho, I left STL in 2005 and moved to PA. I've lived in the Harrisburg area since about 2007. Today, I noticed they had a TC Electronic BG250-115 in stock at the Harrisburg GC. I've always wanted to try one, and yes, I could have called to store to verify it was there, but I saw this as an opportunity to check out the store, too. So I hopped in the truck and headed over there.

First, the store was not clean. And the overhead music was too loud, which made all the customers play even louder. Apparently, everyone at GC except me is a fan of Korn, whether guitar or bass. Two laps later, and having looked at every single amp in the joint, I couldn't find the one I was after. I wandered up to the counter and one gentleman wasn't with anyone. He stared at me for a moment while I stared back. I decided to go first. "I'm looking for this amp that's on the website, but I can't find it in the store."

"Did you look around on the floor?"

"Yes."

"What is it?"

"TC Electronic BG250."

He punched something into his computer and scrunched up his face. Then he moved to a different computer. "What was it again?" I told him. "And you didn't see it out there?" He came out from behind the counter and proceeded to look at every amp in the store. Fair enough. If I have a super power, it's the ability to look right at something and not see it. Then he said, "Maybe it's in the back." He disappeared for a few minutes.

He came back out without the amp and again made a lap around the store looking at all the amps. Then he disappeared into the back again. I hung out by the counter. A few minutes later he reappeared, still without an amp, said nothing to me, and positioned himself behind the counter. Then he answered the phone. And then rang someone up. Lather, rinse, repeat. No "Sorry bud, couldn't find it." Nothing. At that point I left. I doubt I'll go back.

On a tangent, you cannot purchase a P-bass in the Harrisburg area. Cannot. Besides today's GC debacle, I've been to a handful of other shops around here. The closest I've found are a couple PJ instruments, including an SB-2 Tribute at the local G&L dealer. I find this odd, but if the customers I encountered in GC are the prevailing type, I guess I can understand why they had countless Ibanez 5-strings and not really much else to speak of.

Anyway, </grumpy old man rant>
 
  • Like
Reactions: MCF
And people say online stores are killing the brick and mortar ones...

I worked at a bicycle shop for 3 years and we were very aware of the impact online discounters had on our business. However, we really emphasised the customer service end of things, and we stayed busy and profitable. There are some good reasons to buy things like bikes and guitars locally, and it seemed to me this particular GC was missing out on a lot of that.
 
I worked at a bicycle shop for 3 years and we were very aware of the impact online discounters had on our business. However, we really emphasised the customer service end of things, and we stayed busy and profitable. There are some good reasons to buy things like bikes and guitars locally, and it seemed to me this particular GC was missing out on a lot of that.
Mine (that I worked at from ‘04-‘14) is I’m sure very similar to yours. Now, it’s not clean, gear missing price tags... some since before Christmas, most of the guitar staff are clueless with a few exceptions, the guitar tech is very competent and the OPS manager I’ve known for almost 20 years and she does her best. I only go in every few months just to say what’s up to the few people I know. I wouldn’t dare touch anything that’s not higher than arms reach on the wall. None of it (unless it’s a new piece) has been wiped down or cleaned in months.

I don’t blame the employees. I don’t even blame management. Much like the way I was raised, it SHOULD be “INSPECT what you EXPECT” but let’s be real. Rarely is self discipline, respect, and a sense of honor instilled in anyone anymore.
 

Latest posts