This doesn't surprise me. I mean, It's unfortunate, but not very surprising.
It's one of the things that I dislike about Fender way of doing things, too proud and complacent to take enough pride in the their products to ship them to stores set up reasonably properly--to their own published standard specifications.
Fortunately, if you like Fenders and can look past that shortcoming new out of the box their instruments have the potential be set up to play great, provided the neck is fundamentally correct. Meaning, it's made of good wood or wood without defect and the truss rod works as it should.
I've almost always had Fenders or Fender type basses. That is a main reason why I was motivated to learn how to do my own setup work, refined or perfected to the level I want or expect.
If you have high expectations about the setup, you pretty much can't rely on Fender to do it for you therefore you're options are to either learn to do it yourself right or pay someone else to do it, then hope they do it right. I prefer the direct way with direct control; I do it myself.
I don't know any good luthier in México, I'm sure there has to be some of them, but I still prefer to do it on my own too, and I'm so happy that there are people like you guys to help people that don't know (as me)