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Gallien-Krueger MB2-500: Part II
- Thread starter Kelly Lee
- Start date
Is there now a quota on the tone and content of posts? This post is in the spirit of stifling free speech and should be deleted by a mod - oh...hang on.... you are a mod....
When someone comes here and *every one of their posts* is to slam a product or company, I have to wonder if there's an agenda. And why do you think I would care?
Love, TB Nazi
Don't believe that! In my case the problem is random, so it's tough to nail down...
Brian at GK has been great to me albeit a little slow (understandably) in resolving my issue
But we've worked it out...hopefully
I really like my MB2, so I'll stick with GK and get through this issue
I'll report back after my resolve is complete
Cheers
@ Rovito- I purchased an A05 MB2 and had problems right away. Returned it for a new A06. Problems right away. GK wanted me to send them the heads to look at. I don't have 2 amps and they didn't offer to send me anything in the meantime. Can't go without an amp and don't see why I should send a brand new amp less than a week old in for repair when I can get something else that works. So...I returned it and went a different direction.
@ Heavy Duty- You have excellent selective reading skills. You're great at filtering out content that doesn't suit the picture you want to paint in your mind. I've had nothing but good things to say about the LMIII and my GK NEO 4x10. In addition....my posts began inquiring about others who may have had similar problems with their MB2's. I continued updating my posts letting others on here know how things were going and what was happening on my gigs with the MB2. While growing increasingly frustrated, I was still looking for answers and help as I wanted the MB2 to work for me. After giving two of these heads a shot and having both have power failures multiple times over the course of more than half a dozen gigs....I only then posted my final opinion of this head. The only thing I've done here is look for answers and help and share my experience and opinion. Isn't that what this forum is for? Despite your conspiracy theories and assumptions...I have NOT come here simply slamming a product or company. Agenda?? Lol. Are you still looking for the second shooter on the grassy knoll? Gimme a break. You'd figure, as a moderator, one would want to look at the whole picture and not just select portions thereof.
LASTLY- Brian from GK did send me a PM wanting to talk on the phone saying he did have possibly another option for me. However, unfortunately, it was too little, too late in my case. I had to make a move to save my gig. My band was freaking out about the amp problems I was having. I simply couldn't take any more chances. But he did reach out. I am keeping my NEO 4x10 as it's a great sounding, lightweight cab.
@ Heavy Duty- You have excellent selective reading skills. You're great at filtering out content that doesn't suit the picture you want to paint in your mind. I've had nothing but good things to say about the LMIII and my GK NEO 4x10. In addition....my posts began inquiring about others who may have had similar problems with their MB2's. I continued updating my posts letting others on here know how things were going and what was happening on my gigs with the MB2. While growing increasingly frustrated, I was still looking for answers and help as I wanted the MB2 to work for me. After giving two of these heads a shot and having both have power failures multiple times over the course of more than half a dozen gigs....I only then posted my final opinion of this head. The only thing I've done here is look for answers and help and share my experience and opinion. Isn't that what this forum is for? Despite your conspiracy theories and assumptions...I have NOT come here simply slamming a product or company. Agenda?? Lol. Are you still looking for the second shooter on the grassy knoll? Gimme a break. You'd figure, as a moderator, one would want to look at the whole picture and not just select portions thereof.
LASTLY- Brian from GK did send me a PM wanting to talk on the phone saying he did have possibly another option for me. However, unfortunately, it was too little, too late in my case. I had to make a move to save my gig. My band was freaking out about the amp problems I was having. I simply couldn't take any more chances. But he did reach out. I am keeping my NEO 4x10 as it's a great sounding, lightweight cab.
I had issues with an MB2 and GK took care of me right away. IME they have excellent customer service and I wouldn't draw your opinion based solely on a marginal (albeit loud and persistent) viewpoint.
Yes there have been problems with this head.
Yes those problems have persisted through several revisions (although the last one had nothing to do with fixing a problem)
Yes there have been a few very vocal viewpoints expressing displeasure with the GK CS experience
But... on a whole if you read back through this thread (although you probably have better things to do with your time) I think you'll see a consistent and proactive pattern of GK wanting to do right by this product and by those who have had issues with it.
In my interactions with him I've found Bob Gallien to be the kind of person who genuinely cares about his product and those who buy it.
I am absolutely confident this is the case. No doubt whatsoever in my mind, based on a LOT of first hand experience with Bob and his products.
I've met with him personally on multiple occasions and even participated in an interview and multiple in-depth conversations covering everything from nitty gritty tech stuff to business philosophy. He's the real deal, and you can rest assured that, whatever is currently wrong with this amp, is being very actively worked on.
I don't work for or represent GK in any way whatsoever, but at least I'm totally positive that GK definitely does care about their customers, and is just as upset about the negative experiences as the customers are... maybe even more-so.
If folks have gone beyond their patience limits in some cases, so be it, that's understandable. This has been a bit of a rough ride for some. However, if there are still current remaining issues with the head, I'm positive their days are numbered.
IMHO of course.
I have had a couple these heads replaced during some of the new revisions, but I have never had one cut out on me. The good news is that everytime I had it replaced, the new unit came with a new 2 year warranty. I been using this head for close to a year and I still got nearly 2 years left on the warranty. I just got back from another 3 hour rehearsal where I had a lot of compliments on the my tone. There's a lot of good stuff to choose from out there today, but IMO the GK tone is a little diffferent and If you dig it, its hard to give it up.
Peace
Sure, Wilbur - bloviate all you want but a simple search of your 16 TB posts shows every single one of them is critical of G-K. When someone shows up at our site and does nothing but criticize a single person or product... they bear watching.
Seems unusual to see a Moderator getting into it like this. I still think this approach is stifling free speech. I don't believe anything rockguitarist posted was other than fact, and normal frustration given the situation he was in.
Now the fact you have plenty of GK gear yourself wouldn't make you biased in their defense would it?
I've been in and out of GK gear over the years. But after meeting Bob and getting past his MODESTY, all of us that have dealt with him realized quickly that he's a freakin' legend in amp design (hence the name of our article dedicated to him). His successes as an engineer, in and out of bass gear, and the fact that he also owns the company and the brand, make him unique in an age of contract designers and shifting ownerships. This guy knows what end is up, and he has a track record of standing behind his products like they are his children. Does that mean everyone will be happy? No, that's not possible. But can you count on GK to stand behind what they make? 40 years of doing just that is a record that NO one has in the bass industry. We tried to convey how impressed we were with Bob in our reports - but I'm sure we fell short.I am absolutely confident this is the case. No doubt whatsoever in my mind, based on a LOT of first hand experience with Bob and his products.
I've met with him personally on multiple occasions and even participated in an interview and multiple in-depth conversations covering everything from nitty gritty tech stuff to business philosophy. He's the real deal, and you can rest assured that, whatever is currently wrong with this amp, is being very actively worked on.
I don't work for or represent GK in any way whatsoever, but at least I'm totally positive that GK definitely does care about their customers, and is just as upset about the negative experiences as the customers are... maybe even more-so.
If folks have gone beyond their patience limits in some cases, so be it, that's understandable. This has been a bit of a rough ride for some. However, if there are still current remaining issues with the head, I'm positive their days are numbered.
IMHO of course.
I think when there's this kind of singular focus in the entirety of someone's TB content, it's reasonable to be suspicious. Just do a search on all his posts and you'll see the point of concern. I'm not passing judgment at all... just sayin' if all you have to go on is all his posts here, it does seem a bit odd.
Let me put all your paranoid concerns to rest Heavy and anyone else who thinks I'm 'suspicious'. It's actually laughable to me, but whatever. I don't work for any manufacturer or store. I'm a full time musician, mainly guitarist/vocalist. I happen to have picked up a gig playing bass. I needed an amp. I put blind faith in this amp and it failed me. I got very frustrated. Especially after being reassured about the overall reliability by GK and then getting a second lemon. I'd hate to see anyone else go through what I've been through....so I inform and share...separating fact from opinion the whole time. Yes...I am critical of ONE amp of the many GK offers and the info I was given about it. I haven't bashed the company as a whole and every one of their products. I have reiterated that I'm STILL a GK cabinet owner and happy with it. I don't have an 'agenda'. For crying out loud, relax would ya?
Stifling free speech would be going back through and deleting all of his posts thought-police style.
rockguitarist has clearly had his say about what he feels to be the problems w/ this amp and/or GK customer service.
I think what most of us are really trying to say is "Ok we get it, you're unhappy with this product and upset about the service. Please move on to the LMIII thread and expend your energy more creatively."
I've had one of these for a better part of 4 months. No problems, except the second master volume button's a little glitchy (not that I'd use it either way).
OK, I'll take you at face value - but please understand we've seen many people over the years that have signed up with an axe to grind, and at first glance you fit the profile.
I hope you enjoy the forums!
deekay911 said:
You obviously have never been a volunteer mod. And your implication that I'm defending GK is out of line - where have I done that? "Plenty of GK gear"? LOL
I'm not an Amps forum mod, and my participation in this thread is that of a longstanding member that has a vested interest in the health of the board. If you have an issue with me, please take it up with the admins.
Please refer any commentary on the moderators and/or moderation to the admin help desk by clicking on the "Contact Us" link at the bottom of any page. By the letter of the TB usage agreement, it doesn't belong in the open forums.
Thanks.
Thanks.
^ I LOVE that avatar. hahaha 
I wish my cats would do that.
On topic: I've played the MB2 and I personally loved it. It didn't seem to have as much character as the RB but it's still very much along the classic GK lines. For being so tiny I was very impressed at how damn loud this thing was. I hope they get all the issues with this amp settled soon.
I wish my cats would do that.On topic: I've played the MB2 and I personally loved it. It didn't seem to have as much character as the RB but it's still very much along the classic GK lines. For being so tiny I was very impressed at how damn loud this thing was. I hope they get all the issues with this amp settled soon.
