GC exchange policy/new cab?

[Ezmar]

So I found something wrong with my speaker cab that I got summer '11. I can't say specifically what was wrong, but there was a problem with one of the speaker cones, and I was told by my tech that I'd either have to replace the speaker, or have the manufacturer re-cone it, since it was apparently a weird Chinese made speaker or something.

So I got in touch with GC support, and they said that the model I have is out of production. They said I could do an exchange for another product.

So my question is: do any of you know how GC's exchange policy works? I don't know what I'd be able to exchange it for, or how any of it works. It was an Acoustic B410 cab, so if any of you could give me any information on what their exchange policy could get me, and what would be a hood cab to get, that would be great.

I'll be doing some research on my own after I get back from class this evening, my phone really isn't well-suited for that.

Thanks!

 

[jkramer5]

N.M.

 

[Ezmar]

N.M.

Sorry, what does that mean?

I feel like I've made some kind of breach of etiquette. :/

 

[jkramer5]

Naa just means never mind, I couldn't delete the post from my phone.

 

[Ezmar]

Naa just means never mind, I couldn't delete the post from my phone.

Oh. I only saw it afterwards, so I was confused.

Question is still open, I guess.

 

[msaone]

Have you considered asking GC about their exchange policy?

 

[Ezmar]

Have you considered asking GC about their exchange policy?

Well, I had a jazz band that met right after I posted that, and figured that I might get some information by the time I got back. (Just now)

I'll poke around on their site, and if I can't find anything I'll call. I don't know what I'll be able to exchange it for, but hopefully I won't be limited to anything too crappy.

 

[Ezmar]

Okay, Called in, I was misinformed the first time, won't be able to exchange anything.

/Thread.