hasbeen
Commercial User
- Sep 23, 2004
- 4,810
- 2,687
- Disclosures
- Executive Vice President, The Adam Hall Group
I guess I am the first one to have a failed shuttle 3.0-8T. The first night at rehearsal it was bulletproof. Second time out it had a "rattle" that would come & go. The next morning it was clear for a couple of minutes and then the rattle started again. I suppose it is a wire leaning against the speaker, but when I called my dealer he had 'the right answer'. He said just send me the whole thing back so we can make sure what the problem is, and I'll just send you a new unit.
Now THAT, boys and girls, is great customer service.
hmm....I'm glad you're happy with the customer service but I wish you had contacted me before considering it a "failed" Shuttle.