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Giving refunds for a Craigslist purchase?

#43
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#45
I recently went through this with a dresser set.
I delivered it. The girl looked it over, pulled all the drawers out & looked inside, was satisfied & handed me my money.

The next day, she shoots me an email saying there was carpenter ant damage and that it was a bigger restore project than she anticipated.

1. There was no ant damage, otherwise the frame of my house and my other furniture would show the same damage. Not to mention that I had been using them up until she purchased them.
2. She looked it over & was satisfied at the time of purchase.

If she had caught something I missed, or had taken them sight unseen, I might have been willing to do a refund...but she inspected them well and accepted the deal.

Don't submit to buyer's remorse. That's all it is 90% of the time. Hell, I get it when I buy new gear...but I don't go back to the seller. I try to move it myself. Who knows, the dude might be able to flip it for a $20 profit.
 
#46
Ha ha ha no way. IF the guy had not had the chance to try it out, or IF there was some flaw I had not disclosed, then I would consider it. But otherwise, out of the question. You are not a store.

I had a case about a year ago, posted about it here, when a guy bought an ABG from me after spending 20-30 minutes in my basement, plugged into my amp, trying it out. Weeks later he emails me, says it's damaged and wants me to pay for the repairs. I refused - the damage wasn't there when he bought it. He replied with a lot of swearing and name-calling but that was the end of it. The damage was to the nut and bridge - plainly he tried putting the wrong strings on it and then tried to blame me when it didn't work. Not my problem.
 
#48
awilkie84 said:
I recently went through this with a dresser set.
I delivered it. The girl looked it over, pulled all the drawers out & looked inside, was satisfied & handed me my money.

The next day, she shoots me an email saying there was carpenter ant damage and that it was a bigger restore project than she anticipated.

1. There was no ant damage, otherwise the frame of my house and my other furniture would show the same damage. Not to mention that I had been using them up until she purchased them.
2. She looked it over & was satisfied at the time of purchase.

If she had caught something I missed, or had taken them sight unseen, I might have been willing to do a refund...but she inspected them well and accepted the deal.

Don't submit to buyer's remorse. That's all it is 90% of the time. Hell, I get it when I buy new gear...but I don't go back to the seller. I try to move it myself. Who knows, the dude might be able to flip it for a $20 profit.
Click to expand...

Here's a good one. I recently sold a car. Car had a leak at the water pump. Told the lady about the problem, sold it to her for $700 (msrp value was $2.5k). Rather than try leak seal or take it to a garage, she had her boob of a next door neighbor replace the pump. Guy removed the timing sprocket to replace the pump, and he reinstalled the sprocket incorrectly. When she started the engine, all the valves bent - engine trashed. She called me back wanting a refund.
 
#49
I may have sold about 100 things on CL, mostly basses, and have never heard of anyone wanting a refund.

Is it audacity or stupidity on the buyer's part?

I wouldn't refund it. OP, you have way more patience than I. If I had tried to sell a $100 bass for that long, I would've given up and donated it or something by then.
 
#51
smcd said:
Here's a good one. I recently sold a car. Car had a leak at the water pump. Told the lady about the problem, sold it to her for $700 (msrp value was $2.5k). Rather than try leak seal or take it to a garage, she had her boob of a next door neighbor replace the pump. Guy removed the timing sprocket to replace the pump, and he reinstalled the sprocket incorrectly. When she started the engine, all the valves bent - engine trashed. She called me back wanting a refund.
Click to expand...

I would laugh at her for 5 minutes straight, hang up, call her back, laugh for 5 more minutes and block her number.
 
#54
"Tone not working for his band" falls squarely in the realm of "not your problem." If he didn't realize that this would be the case when he TRIED and LIKED it, there's nothing you can do about that.

No refund.
 
#59
This is clearly a case of buyer's remorse. If he was sincerely worried about the tone then he could of brought his 20 watt amp over to your place to try it out.

I'd tell the guy, "sure I'll give you a refund. Meet me at _________ at ________ o'clock." Not show up, then ask the guy where the hell he was.
 
#60
One more vote for No Refund. I sold a bass on CL, guy got home and started repeatedly calling me an hour later. His wife was pissed that he bought it, and now he wanted a refund. I politely told him no, and never heard form him again.

Plus, what if the buyer had cranked the truss rod past it's limit, or something like that? People these days can be crazy.
 

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