I believe in sharing good news when it comes to string makers, or bass makers.
I had a problem with a set of Dean Markley Stainless Steel Medium-Light strings (I've played them on my Casady bass since 1998). The short of it was that they mis-packaged a set that I bought.
I wrote to Dean Markley giving them the particulars so that they could avoid making the same mistake again.
Low and behold, today I received 2 sets of strings, gratis.
Nice going.
I had a problem with a set of Dean Markley Stainless Steel Medium-Light strings (I've played them on my Casady bass since 1998). The short of it was that they mis-packaged a set that I bought.
I wrote to Dean Markley giving them the particulars so that they could avoid making the same mistake again.
Low and behold, today I received 2 sets of strings, gratis.
Nice going.