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Hotone B Station Bass Preamp Pedal

Anyone or any user , a current owner or that has used this particular pedal in the past .... can u relate to this ??? is this normal ??? i bought it brand new ... got a replacement also new and both are doing same thing ... please any input will be gladly appreciated !!!
 
Well got tired of trying to figure out , after waiting like 12 days i got another b station from the online seller just to find it had the same issue , tried everything ... different basses , cables , amps , set ups , battery powered , power cord , even different house , for out and all i could possibly think of .... returned both of them and currently waiting for a refund to go a different direction ... thanks for the help !!!
 
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