The guy plugged your LINE level you sent him to a MIC input.
Correct in theory, but in practice too many soundmen don't have ALL of the adapters they might need a few times a year. XLR from the snake to 1/4" TRS are the single most lost and stolen item we're expected to have. And most mixers have preamps that'll handle a hot signal anyway.
After spending many thousands of $$ on speakers amps cables board snake trailer truck compressors effects power distribution mics stands more cables drum mics/clips etc etc endless etc, we stop spending money and expect to earn some.
I will repeat yet again the advice soundmen wish you would take, because it benefits YOU:
Get your act together.
You want to be mic'd, buy your own GOOD mics and stands and XLR cables and we'll buy YOU a beer.
Or get a nice preamp with a perfect XLR output that really captures your tone, as I do--EVERY soundman I work with wants to kiss me, but I don't roll that way...
Bring your own DI box that translates your tone straight from the bass--ever price RADIAL brand stuff? It's great, if you can afford it. Most soundmen have run out of $$ by now and bought some cheap DI box that isn't so great, but their kids need shoes....
Buy a SansAmp that'll not only give you excellent control over what goes to FOH but will likely improve what comes out of your amp.
Take control of your own signal!!
I can guarantee that IF you have a good tone that works with your band and bother to put together a way to translate that in a FOH-friendly way, you will have respect and love from the soundman.
Vocalists need to find THE mic that best suits their voice and bring that to every show, too! Soundmen aren't the microphone store of your dreams--they are trying to put together a system that'll handle
most jobs, and quantity trumps quality sometimes.
That's why you see a ton of Shure 58s or Beta 58s for vocals even though other brands and condensers are way better choices much of the time.
My band presents each sound company with our own carefully considered selection of mics and direct signals that almost always work with whatever they are using, and we never fail to receive compliments on how we sound and how seamlessly we interface with their gear and make their job almost
too easy.
The guitard has it easy, because a 57 is what his amps are designed to feed.
But when I run sound for him in a cover band I add a condenser mic to the other speaker for more options, because he's already made my life so easy--see how this works?
Give the soundman a trouble-free and great-sounding signal, and he might go above and beyond because we LOVE great sounds!