Being a crusty old coot, yes I can. And, those phrases are why I take my business to the Sam Ash here, and Cowtown Guitars. The last time I went to Sam Ash;
1. the security guy wanted to know which bike I was riding this time (the Harley); we had to go look at it, and talk bikes for a few minutes;
2. the guitar/bass sales manager comes out; greets me my name, and we discuss who's
maybe going to make a lefty bass I might be interested in this year. Last year I watched him on the phone for over an hour, trying to find me a lefty Thunderbird. He did, and of course I bought it;
3. the head guitar tech comes out of the back, shakes my hand, and we talk about how his band's doing; what he's been working on lately; and when he's going to get his hands on one of my Rickenbackers again.
Cowtown Guitars is the same (except it's Roy the amp guy who I talk bikes with; and Ricks; and whatever weird elecrtic stuff he's got going on). but, everybody else is just as personable - even Jessie, the owner. And they will do whatever it takes to make you a happy customer.
OF course they get my business, along with the business of everybody I can send their way. GC, on the other hand... they need to fix their business model -
real soon.