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Is Hipshot on vacation??
- Thread starter pingvuiini
- Start date
She’s either Rob’s sister or wife. Super knowledgeable and accommodating. I made several custom orders for my mods.
This discussion leads me to describe this simple strategy I use consistently:
1) Buy Direct from manufacturer when stock is available upon inquiry. (i.e., EMG charges no tax or shipping).
2) Buy from a reputable big box or eBay dealer with 98-100% feedback where stock can be confirmed as available.
3) Always use PayPal - no threat of credit card theft and recourse for defective or undelivered goods.
4) Use a safe delivery location for receiving.
1) Buy Direct from manufacturer when stock is available upon inquiry. (i.e., EMG charges no tax or shipping).
2) Buy from a reputable big box or eBay dealer with 98-100% feedback where stock can be confirmed as available.
3) Always use PayPal - no threat of credit card theft and recourse for defective or undelivered goods.
4) Use a safe delivery location for receiving.
I expect same day shipping when things are "in stock", and when it doesn't happen, I get frustrated.
I also expect fee shipping and no-hassle returns.
It's Amazon's fault that my expectations are this way.
Knowing how I am, I make an effort to recalibrate when dealing with other retailers. It doesn't always work, though.
I also expect fee shipping and no-hassle returns.
It's Amazon's fault that my expectations are this way.
Knowing how I am, I make an effort to recalibrate when dealing with other retailers. It doesn't always work, though.
I got something similar. Although I can’t tell if it’s from Hipshot and I’m afraid to click the link…
The initial emails I got from Hipshot had a button link to view the order and check tracking, but it led me to the App Store and I would have to download and install an app called 'Shop'. I very much prefer to keep my iPhone free from superfluous junk and I didn't want to download and install an app just for this one thing. Now that I have a Fedex tracking number I can check the shipping status on any web browser.I got something similar. Although I can’t tell if it’s from Hipshot and I’m afraid to click the link…
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I got something similar. Although I can’t tell if it’s from Hipshot and I’m afraid to click the link…
View attachment 6990170
That looks like a scam / phishing email. If you tap on the email name at the top it should bring up the actual email address. It probably looks like a FedEx email but I doubt it actually is.
Or you already know that and were being sarcastic.
It definitely looks bogus - check the sender's email address - it will look wonky and unclear as a business communication coming from FedEx.
Use the FeEx tracking you received from the shipper - not the one provided by this source!
This is a common scam now - I get them frequently.
Your expectations should be based on reality. To wit...I expect same day shipping when things are "in stock", and when it doesn't happen, I get frustrated.
I also expect fee shipping and no-hassle returns.
It's Amazon's fault that my expectations are this way.
Knowing how I am, I make an effort to recalibrate when dealing with other retailers. It doesn't always work, though.
- Same day shipping depends on the time of day you order.
- Free shipping must be offered by the seller - Amazon does not offer it.
- Hasslefree returns? Again, you are dealing with the seller here - avoid making returns at all on Amazon if you can! I still prefer eBay for more important buys where buyer feedback keeps the better vendors honest.
I had somewhat slow but acceptable responses from HS, I think from Ken.
I ordered a drop D for my one of my Laklands, with intent to order another for another Lakland.
I tried it but the chrome just looked awful next to the stock nickel tuners, the latter I really like the look of.
HS does not / will not make their gear in nickle finish like a lot of Laklands. I was not about to change out 3 or 6 more machine heads to make them match the HS.
He understood and accepted the return.
I really wish they would make this simple change, been using HS on basses for decades. There are a lot of players who would get them, and would be win-win.
I ordered a drop D for my one of my Laklands, with intent to order another for another Lakland.
I tried it but the chrome just looked awful next to the stock nickel tuners, the latter I really like the look of.
HS does not / will not make their gear in nickle finish like a lot of Laklands. I was not about to change out 3 or 6 more machine heads to make them match the HS.
He understood and accepted the return.
I really wish they would make this simple change, been using HS on basses for decades. There are a lot of players who would get them, and would be win-win.
I ordered a set of USA 1/2 ultralights and the 18mm adapters direct from Hipshot on June 2nd. When they didn't ship, contacted Hipshot mid-June, got a nice note from Oscar that the adapters were 14 days overdue from the plating plant, would ship ASAP once they returned. Got my neck delivered, and it had 17.5 mm holes, so didn't need the adapters after all. I sent a mail to Oscar June 25th asking that the tuners be sent immediately without waiting for the adapters. No reply until July 24th, Oscar said he had been on vacation, so could not reply, but the full order would ship immediately. (Which it did.) Arrived today, August 2nd, exactly 2 months.
Meanwhile I ordered a set from Fat Bass Tone, got them and installed them in early July.
Meanwhile I ordered a set from Fat Bass Tone, got them and installed them in early July.
Oscar finally responded to my third inquiry last week indicating my June 30th order would be shipped this week.
The earlier one was a scam. Got the real notice on Monday for Thursday delivery which ended up being delivered today.
