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Jason at bassstringsonline.com is the bomb!!!

#101
A huge thanks to Jason for all his help. I ordered some Roto 66s and the gauge I ordered was out of stock. After a bunch of emails back and forth we decided that a few packs of Blue Steels would be the way to go. This is probably my 4th time ordering from him and the service has always been top notch.
 
#102
Do you guys usually use the site to contact him or PM him here? Does he care?

I've used the site with great results but didn't know if it would be easier here Especially for asking about sounds and such rather than the business side of things.
 
#103
enjoi1018 said:
Do you guys usually use the site to contact him or PM him here? Does he care?

I've used the site with great results but didn't know if it would be easier here Especially for asking about sounds and such rather than the business side of things.
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I am glad to he contacted anyway! Email PM or Phone.

Email is best simply because it is easier for me to look at our conversation history especially when negotiating deals I prefer email.

Feel free to ask anything you would like any way that is easiest for you... I work with you
 
#106
Just talked to Jason today. He totally gets the customer service thing. I'm about to make a big ticket (for me anyway) gear purchase from them because of the great experience I had ordering strings. They are a terrific resource for bassists of all levels.
 
#108
I live 20 minutes from Just Strings and used to pick up my order, but after getting stellar customer service and pricing from Jason, he is my go to source for strings..unless I need electric strings too and then he can't help me there :)
 
#109
fourstringdrums said:
I live 20 minutes from Just Strings and used to pick up my order, but after getting stellar customer service and pricing from Jason, he is my go to source for strings..unless I need electric strings too and then he can't help me there :)
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Why not?

I have guitar strings for every brand we have bass strings from!

GuitarStringsOnline.com

VIP program on that side as well, and I can combine shipping. All you have to do is ask :)
 
#112
SLaPiNFuNK said:
Why not?

I have guitar strings for every brand we have bass strings from!

GuitarStringsOnline.com

VIP program on that side as well, and I can combine shipping. All you have to do is ask :)
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We would all like it if you expanded your business to home/auto/insurance/well just about everything.

Your customer service is pretty top notch. Too bad all business can't be like the experiences posted here!
 
#117
jaxom said:
I ordered a set (4 singles) on the 27th. Next day got an email saying one was out of stock. Wish the web site would have let me know that. Wanted to have them broke in for a show on the 13th. Kinda disappointed.
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Was your order not shipped already? Usually only a couple of day wait.

Pm me your order info.
 

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