I apologize for the rant, but sometimes you have to get a little Tasmanian.
I ordered from Lava Cables a month ago for a specific gig. They said they could probably get me the cables by the gig date. No dice.
I call back and they say that they will ship out soon. They are very apologetic.
Two weeks fly by. My band is about to leave on our Middle Earth tour(OK,KS,NE,CO,NM), so I call again. This time I get a younger guy with a tone of voice is kind of peeved sounding- not at me, but at the situation. He says he will check out the issue although he deals with retailers more than one-off orders. I get an email stating that this time they are definitely going to hurry to get the cables out the door.
I heard that one of the guys at Lava Cables has a dubious reputation in terms of his market behavior, but I did not think that was enough to warrant not purchasing from them.
I still have not received any of the cables, but I have received a G&G case, various Ebay items, and custom knobs from Hong Kong after ordering from Lava Cables.
So, in effect, I simply want to open a sounding wall for cases like these to be heard, so maybe Lava Cables will listen and a fire will lite under their keisters.
If everyone else has had pleasant dealings with them, perhaps I am just unfortunate and my products are just on backorder- but in such cases I should be notified.
Ok. I'm done.
I ordered from Lava Cables a month ago for a specific gig. They said they could probably get me the cables by the gig date. No dice.
I call back and they say that they will ship out soon. They are very apologetic.
Two weeks fly by. My band is about to leave on our Middle Earth tour(OK,KS,NE,CO,NM), so I call again. This time I get a younger guy with a tone of voice is kind of peeved sounding- not at me, but at the situation. He says he will check out the issue although he deals with retailers more than one-off orders. I get an email stating that this time they are definitely going to hurry to get the cables out the door.
I heard that one of the guys at Lava Cables has a dubious reputation in terms of his market behavior, but I did not think that was enough to warrant not purchasing from them.
I still have not received any of the cables, but I have received a G&G case, various Ebay items, and custom knobs from Hong Kong after ordering from Lava Cables.
So, in effect, I simply want to open a sounding wall for cases like these to be heard, so maybe Lava Cables will listen and a fire will lite under their keisters.
If everyone else has had pleasant dealings with them, perhaps I am just unfortunate and my products are just on backorder- but in such cases I should be notified.
Ok. I'm done.