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Markbass Amp repair?

I have no idea what market saturation Markbass might have "somewhere else" (your location) but barring your location and looking at the country/industry at large you'd have to be blind not to see how they're doing as far as market saturation. Here's the original tangent:

Originally Posted by Mike Dimin
Brad,

I do not know their cost model, but I know what it takes to get things to market. Could the LMII be a loss leader, perhaps, but you have to be able to sell enough other gear to make up the loss.

Me: I think they may have done that. In spades:D. That was about the most successful bass gear product launch that I can recall:D.


Obviously you take exception to my recollection. OTOH JimmyM agreed on this point. Like me, he gets around and pays attention to the industry. It's hardly a secret. Markbass sold a bunch (or buttload as Jimmy said) of units since it's launch. Bass Player magazine spoke of it's success on more than one occassion. If you need a link, let me know.
:D

Now if you're the type who doesn't believe what they actually see, cool, get the sales figures and prove me wrong. Better yet, give me the name of a bass gear product launch you consider to be more successful than Markbass.

Okay?
:D



The buzz is not limited to TB. I know lots of people who aren't on TB who own MB gear. More than any other new brand in fact. In addition many people are still just finding out about them.



New or used? It matters... I'd hope you understand that.
:hmm:



That does sound like the typical answer if you only think in generalities... no offense. If you can buy a used 500w 6+lb. amp that you like with a 3% failure rate for $330 (;)) you wouldn't buy it because it might cost 55-60% of new (or used?) value if it had a bad enough failure?

I would... in a heartbeat. And I've seen nothing that correlates to a failure rate that high for Markbass which would make it even more of a no brainer. The problem with no brainers though is that at some point prior, one should've actually put some thought into what you're doing.



Okay.

As long as we see eye to eye on the last point, that's all I really care about. The lower the failure rate, all the more reason that MB should step in and take care of their customers.

Unfortunately this is NOT what you typically see with large electronics companies, ie, computers.

There are bass amp companies (large and small) that really do stand behind their products and give you a fair shake if and when things go wrong.
 
I guess the biggest argument I have against this being a loss leader is that Guitar Center has a lock on distribution of MarkBass gear in the US. They wouldn't need to sell it at a loss. Simply having it in the store would get people in to check it out and maybe leave with something else.

Also, the price ratio of the LMIII to the other products in the Markbass lineup seem to be about in line with what they're selling for in the US versus what they're selling for in Italy and elsewhere in Europe. Hardly a scientific study as I just ballparked the figures. If Guitar Center were using this as a loss leader, then I would expect the ratio to be lower in the US.

Is Markbass using the LMII/LMIII as a loss leader? I doubt it since it's the core of their offering. To me it looks like they have engineered a product with some cost savings that are passed on to the customer. It's also possible that they're passing on a lower per unit R&D cost since they're selling more units.
 
I guess the biggest argument I have against this being a loss leader is that Guitar Center has a lock on distribution of MarkBass gear in the US. They wouldn't need to sell it at a loss. Simply having it in the store would get people in to check it out and maybe leave with something else.

Also, the price ratio of the LMIII to the other products in the Markbass lineup seem to be about in line with what they're selling for in the US versus what they're selling for in Italy and elsewhere in Europe. Hardly a scientific study as I just ballparked the figures. If Guitar Center were using this as a loss leader, then I would expect the ratio to be lower in the US.

Is Markbass using the LMII/LMIII as a loss leader? I doubt it since it's the core of their offering. To me it looks like they have engineered a product with some cost savings that are passed on to the customer. It's also possible that they're passing on a lower per unit R&D cost since they're selling more units.

Okay.
 
I should add, I'm not trying to be argumentative. It's one of those questions without a clear answer, is it or isn't it. I was trying to find some evidence to either support or refute the notion. I've not uncovered any hard evidence, only anecdotal evidence. Sometimes it's fun to try to tackle the question that has no answer.
 
I should add, I'm not trying to be argumentative. It's one of those questions without a clear answer, is it or isn't it. I was trying to find some evidence to either support or refute the notion. I've not uncovered any hard evidence, only anecdotal evidence. Sometimes it's fun to try to tackle the question that has no answer.
oh, it's got an answer. it's just not made public. but i think it would be crazy to use an amp that sells like the lmii as a loss leader. i don't think they sell nearly enough of their other stuff for it to be a loss leader.
 
I love the idea that you lose money on every sale but you make up for it in volume...lol

NOOOO the more you sell the more you lose. No one is losing money on this thing. I was a bit different business and we sold nothing for less than 4-8 times cost.

Really the whole thread got hijacked along the way.... My F1 was mailed to Ca yesterday for repair..let's see how long it takes and if they fix it. I paid shipping BTW...
 
Guitar center pisses me off.

My LMII died, the fan went. I brought it to GC, they swapped it out for a "new" LMII, which had been languishing on the clearance rack for quite a while. It lived in GC for 2 years before they gave it to me, being raped daily. They told me they didnt have any other LMIIs left in the entire state of MA. They basically told me i was lucky to get the last one.

So, I asked a manager the next day at a different GC, and he told me that they had 81 LMIIs all over MA. I asked him if i could get another "newer" one, and they said they would "call me back soon" after talking to the GC distribution center higherups about the warranty policies, etc. Of course, i called him back a week later (he didnt attempt to reach me) and he told me i was stuck with the one i have now because "its technically new".

I shouldnt have taken the old amp, although thankfully it does work. I gig all the time and i couldnt go very long without it. Im very thankful for the warranty, dont get me wrong. Im just dissatisfied with having to deal with the GC machine.

I think, markbass, that you can do much better. It really makes me want to switch to Eden or something else i can carry around under my arm.
 
I have had 6 MarkBass amps. I can report problems with 3 of them. Im not a dummy, and I know how to treat gear (since Im sure someone would eventually try to spin it on me). Ive only had 2 other issues with a combined 50+ amp/cab combos over the last 10 years.

MarkBass was not helpful and their selected repair shop told me $400 to replace the board in a Little Mark II that failed.

Its all fun and games until its YOUR markbass that fails. I can say without a doubt that after my experience(s) that I will never buy another markBass product, EVER. I wouldnt piss on one if it were on fire.
 
I have had 6 MarkBass amps. I can report problems with 3 of them. Im not a dummy, and I know how to treat gear (since Im sure someone would eventually try to spin it on me). Ive only had 2 other issues with a combined 50+ amp/cab combos over the last 10 years.

MarkBass was not helpful and their selected repair shop told me $400 to replace the board in a Little Mark II that failed.

Its all fun and games until its YOUR markbass that fails. I can say without a doubt that after my experience(s) that I will never buy another markBass product, EVER. I wouldnt piss on one if it were on fire.

Ah man. Sorry to hear that. What kinds of problems did you experience with three? And were the other three replacements? (In other words, how would you end up with 6 Markbass products total after three failures?)
 
You guys are about to convince me to send back the CMD102P that I recently purchased. It sounds great (except the tweeter does bug me sometimes) but I don't want any trouble with it in the future that I'll have to deal with this. We've had almost 300 posts here and not a one from someone from MB.
 
Guitar center pisses me off.

My LMII died, the fan went. I brought it to GC, they swapped it out for a "new" LMII, which had been languishing on the clearance rack for quite a while. It lived in GC for 2 years before they gave it to me, being raped daily. They told me they didnt have any other LMIIs left in the entire state of MA. They basically told me i was lucky to get the last one.

That stinks. I wouldn't have taken that BS. They're lucky I wasn't there with you.

I'm in MA. Which GC was this?
 
You guys are about to convince me to send back the CMD102P that I recently purchased. It sounds great (except the tweeter does bug me sometimes) but I don't want any trouble with it in the future that I'll have to deal with this. We've had almost 300 posts here and not a one from someone from MB.

Yeah. The hard thing is that it's pretty indisputably nice gear. Lots of contenders, but I think MB is a few steps ahead on the performance-to-price ratio.

But who knows. If bad stuff keeps happening, that could be enough to lower the ratio, and make others look more appealing. It's a dynamic game.