My take on the whole situation is that when you buy from a mom and pop store you almost feel like your doing it for a good cause (if that makes any sense?) like you know the proceeds are going towards honest hard working people where as when you buy from GC you kind of feel like you are just contributing to a big corporation and there is almost like an "empty" feeling associated with buying from GC even though I still always do =) My point is that it is just a different feeling buying from a mom and pop store. I also feel like you are more likely to find a hidden treasure in a mom and pop store, perhaps something rare or valuable that they didn't pick up on where as say at GC one of the employees might buy it before they put it out on the floor...anybody get what I am saying?
I'm a lot more skeptical of the smaller stores any more - GuitarPartsSource included here. This store was NOT a GC - I shouldda known better! Silly me.
But I wanted a simple part - a push-pull DiMarzio pot in 250 Ohm, and I prepaid for mail delivery to my house from their Mom-N-Pop store once it arrived - prepaid for everything, actually - in the store - standing in front of the cash register - with cash.
They'd receive it, and post it to me. Get this part one more time : I PREPAID FOR EVERYTHING.
Since I have to drive over 56 miles to my GC and with gas at $4.00/gallon I try to not go every day - so this was supposed to be a good deal since I pass this store every time I go
Anyway - I could have called the DiMarzio factory and had them send it by dogsled and it would have gotten to me weeks earlier.
The pot arrived at 'one of their other stores' (they have two) and they 'lost' it - somewhere.
They took their sweet time finding it and when it finally got to me it wasn't a DiMarzio but a cheap Chinese copy. I was enraged!
So much for the mom-n-pop honesty and business reliability.
No - one can be screwed by all sorts of people, but I think with GC you've got a secure channel for your complaints by their chain of command.
I'll stick with GC unless I walk into a privateer store and see what I want - on the wall - with a clear posted price - and I don't have to order one from wherever they want to get it for me.