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My New Studio Build (perhaps overly detailed)

Now that the problem is identified, they can fix or replace the door. It might mean replacing the studio sign but otherwise very good news.

On another subject, I keep running into people having noise issues. Often it is related to noise generated by phones, computers, and other devices. I've been using Mogami shielded four conductor cable (W2534) and Neutrik XLR NC3M (or F)-B connectors for mic and equipment patch cables. It solves a lot of problems.

 
Just got off the phone with the building guys once again. Evidently the door manufacturer came out, saw my logo sign on the glass of the door, decided that it had been etched into the door and tried to remove themselves from responsibility for the door seal claiming that I've voided the warranty in doing so. If you've been following this thread you know that this was an adhesive logo, not an etched one. Nothing about that logo caused a leak.

The building guys are now going back to the door guys with the corrected information. They're trying to figure out what will be the best route; Replace the glass, but leave the door in-place (would require replacement of the logo, but not painting a door), or to replace the entire door (would require replacement of the logo and door paint). I told them I was fine with either approach, as long as it stopped the leak.

The last little bit of the conversation was me reinforcing my stance that the building guys will be responsible for paying for the logo, painting the door if necessary, repairing the paint that was damaged when the trim was removed to pull the door out of the frame, and re-attaching and caulking the trim. The rep was giving me the "let me talk to my manager" bit when I told him that they could do whatever they wanted, but I will be made whole at the end of this transaction. This is often my stance with car salesman. Talk to your manager all you want, but here is how this will be going down.
 
Just a got a phone call from the building folks with some unexpected news. The repair guy was out at my place a couple days ago and went through it with a fine tooth comb. He soaked it with the garden hose and there were exactly zero leaks coming in around the structure itself, the door jamb, the framing, the door threshold, etc. Where he was able to create a leak was in the door itself. It looks like the seal where the glass (remember it's a full lite door) meets the edges is not adequately sealed, and they're calling it a defect. They're working with the door manufacturer to get me a replacement door. Quite the unexpected turn of events from what I had anticipated to be the problem.

This means more waiting, but at least now there appears to be a path to resolution. How many times have I said that already? :p
I'm not too surprised. I have seen weird leaks of various kinds that seemed impossible until you take into account every possible joint in every possible assembly in the whole envelope. I was aware of this thread when you started building, but had forgotten all about it. Now, reading through the leak saga, my thought was to look at windows. I didn't really understand that it was a door in question, but a glazed door will have some of the same issues as a window. If the door is leaking through its glazing, the door can leak internally and then let water out at the bottom, depending on how it is constructed. That's if it's a hollow metal door. If it's a solid core wood door, the water would have to come down the interior surface of the door to make a puddle. If it's an internal leak, it could take a little time for the leak to find a path to the floor, making it an even more confounding leak to find.

Now that I said all that, I probably ought to read the final page to find out if that was really the issue.

Edit - now I have read the last page. Sounds familiar. Sometimes a little persuasion is necessary, but people who make defective products usually get around to seeing the light when they realize that you aren't going away and do have access to the resources necessary to change their attitudes if necessary. Best of luck with them.
 
I never get mad online but I was fairly close and deeply sympathetic to your struggles with the uniquely Kafkaesque nightmare hells of PNW bureaucracy. Ha!
I had hoped your fair city of Portland would be better, but alas... Probably not. I'll be down there in May to see Vulfpeck at the Crystal Ballroom and will be staying in the Crystal Hotel. Should be a fun trip. I always enjoy PDX, but rarely make it down there.

That's if it's a hollow metal door. If it's a solid core wood door
Neither! It's a fiberglass door.

Best of luck with them.
Thanks!
 
I had hoped your fair city of Portland would be better, but alas... Probably not. I'll be down there in May to see Vulfpeck at the Crystal Ballroom and will be staying in the Crystal Hotel. Should be a fun trip. I always enjoy PDX, but rarely make it down there.

I haven't had to deal with building codes personally but I've worked with and for public employees for much of my (admittedly short) career, that plus my own experiences with all agencies thus far - with Dept of Human Services being the notable exception - have been nightmare status.

That should be a cool show, I only recently started checking their stuff out!
 
Neither! It's a fiberglass door.


Thanks!

Ah, so then it's hollow with some kind of honeycomb or other material inside it, similar to hollow metal. It wouldn't be solid fiberglass. That means it can fill up with water until the water finds a way back out, probably through a hole in the bottom or through a screw hole where a sweep or piece of weather strip is attached.

Depending on what kind of material is inside the door, it may have been damaged by the leak. They should just replace the whole door. Full stop.
 
The door company sounds like it's run by a schmuck. I hope that they don't try to assert that the seal was broken when the sign was rolled on.
They didn't make that assertion, but I did just get off the phone with the building guy who told me that the door manufacturer told him that a full-lite door on a gable end with no awning cannot be made to be leak proof. o_O

I explained to him that the statement was completely bogus, and I could even show him examples of it in my house that negate the thing. He came back and explained that they wanted to construct an awning over the door to resolve the problem. :banghead:

I explained to him that Seattle building code requires a minimum of 5' of separation between eaves for fire separation. There's currently about 5.5' between my back porch and the gable end of the studio building. That's a non-starter. He did a couple more laps on that at which point I told him that an option would be to refund me the cost of the door, the door paint and the door logo, and that I would have a third party contractor bring me a door that would function properly. He quickly fired back that they would get me a new door that functions properly. We'll see where this goes next week.

In more enjoyable news I just attended a clinic in Tacoma with Victor Wooten, and to say that I had a good vantage point would be an understatement:
16508025_10155863469204408_6466809381029079840_n.jpg
 
Whoa! That was fast... I just got a call from the building guy who told me that he spoke to his manager and they want to wash their hands of the whole thing. They're going to refund me the cost of the door, the logo, and the cost to paint a new door, trim and repair the siding paint that was damaged when they pulled the door each time.

Not the outcome I expected, but I suppose if that's how they want to handle it I will just roll with it. Time to get some quotes!