Yeah, I actually would have been surprised if it was truly set up the way I like it. It probably was better setup for aggressive pick players. It *was* playable, but I like my action bordering on fret buzz. Paper (card stock) shim and a 1/4+ turn on the truss rod got it where I want it. Tonaly, it's really bright. I have to keep treble bottomed and bass dimed to get me close to the warmth I like. The strings are new Ernie Balls but it doesn't day which ones. They will probably tame down in the brightness. I msy try some EB Cobalt Flats on it. I don't like clanky.I would be very skeptical of any instrument that makes this claim, everyone has slightly different preferences for their own setup, not to mention the changes in temperature and humidity mean that small adjustments will need to be made if it's shipped. Unless I'm having a bass custom made by a luthier to my exact specifications, any bass will need some amount of set up.
That said - it's a lovely instrument. I've always liked the look of binding on the body, though it digs into my arm with the posture I use so I tend to stay away from them myself. Congrats!
I can get a good tone through my Mesa D800. I have a sansamp VT that gives me some nice mild grit with it. Will post more pics later.