New G&L Arrivals

[Thunder Pulse]

Unfortunately, I declared the bass for just $99. We basically self insure. Problems like this are so rare that we eat 'em when they happen rather than definitely lose money by paying for insurance with every guitar we ship.

Insurance for a $1300 bass would cost about $11.70.

 

[RocketMusic]

Insurance for a $1300 bass would cost about $11.70.

Yep. And we ship hundreds of instruments (most more like $3K instruments that cost more like $20-25 to insure) every year. We lose one every couple years (the last one was a Suhr J bass that USPS auctioned off for some unknown reason about 2 years ago)...

It's a bit of risk on our end, but the math makes sense. I'd rather MAYBE lose money than definitely lose money.

And, of course, we closely re-evaluate how we do things every time something like this happens. So far, I'm not really kicking myself too badly...

 

[Mound of Sound]

Wow. Planet Earth sucks. I always ship to a business - that way I know someone is there, if not me.

By the way, where's mine?

 

[JOME77]

Sh*t!!! Gotta love NYC.

The box was delivered around noon, and my customer got home about 4 PM. The box and packing materials were there on his doorstep, but the bass and the case were long gone...

Aw, crap... just crap...

Total bummer!

For both you and the customer .......

 

[RocketMusic]

By the way, where's mine?

It hasn't shipped yet, so it's at least a week away... G&L doesn't provide any sort of status updates, so I don't usually hear anything until the bass has shipped.

It's not super late yet, so I'll still give the a chance to come in on time. If it gets to be 3-4 weeks past due, then I'll pester them...

 

[LilRay]

Yeah, I was talking to my UPS driver, and he says that drivers are not allowed to drop stuff at the door of an apartment (which this was). So we should get our claim approved. Unfortunately, I declared the bass for just $99. We basically self insure. Problems like this are so rare that we eat 'em when they happen rather than definitely lose money by paying for insurance with every guitar we ship.

Win some, lose some.

You can "sign off" so that a driver can leave items insured for over $100 dollars at the resident/customers discretion, but that's sort of a moot point.

Dude, I'd insure for at least investment costs, if not your profit.

Does your business policy have any sort of clause for things like this? I mean to say a $4K instrument is a major loss. Nevermind the small items.

Sorry man!

God Bless, Ray

 

[RocketMusic]

Wow. Planet Earth sucks. I always ship to a business - that way I know someone is there, if not me.

By the way, where's mine?

Good news - I checked with G&L, and your bass has shipped to me. I should see it tomorrow or Friday at the latest!

NBD coming up!!