• TalkBass has been independent since 1998. Add your voice.
    Create a free account to reply to discussions, view embedded media, and browse with fewer display ads.
    Join free Log in
    Want zero display ads or expanded classifieds tools? Compare plans.

Question regarding the G&L situation

#23
midichlorine said:
Yeah,
I sent them a bass for warranty work and haven’t heard a thing!
No confirmation or any return!

Absolutely nothing!!

I’m out a 2000$ bass!

Freaking unreal!
Click to expand...
That is SO LOUSY! What dealer did you buy it through? Hopefully they can get it back for you. Even if the warranty work hasn't been done, at least you'd have the bass back and could have it fixed elsewhere, though you'd have to pay for the repair.
 
  • Like
Reactions: rmayer, Gideon 2010 and ashtray
#24
jglunt said:
That is SO LOUSY! What dealer did you buy it through? Hopefully they can get it back for you. Even if the warranty work hasn't been done, at least you'd have the bass back and could have it fixed elsewhere, though you'd have to pay for the repair.
Click to expand...
Obviously they can't just "disappear" the bass, it's someone's property.
 
  • Like
Reactions: Kenny056, midichlorine and rmayer
#26
pbass2 said:
Obviously they can't just "disappear" the bass, it's someone's property.
Click to expand...
It sure is, but under the circumstances, will anyone care about that? Hopefully, their dealers have some way to file a claim for things like that. Maybe they'll generate some way for customers to file a claim directly. Since there has been no "official" announcement (at least as far as I know) they are probably still trying to work out the details of what's going to happen. Hopefully, customers' property on their care is one of the situations that will eventually (and quickly) be resolved.
 
#27
midichlorine said:
Yeah,
I sent them a bass for warranty work and haven’t heard a thing!
No confirmation or any return!

Absolutely nothing!!

I’m out a 2000$ bass!

Freaking unreal!
Click to expand...
This might help, might not. Worth a try. Maybe try contacting BBE Sound, same address but different phone numbers. They owned G&L. The McLarens are listed as Pres and VP of BBE Sound. Maybe they can help you with your bass. Also try links on www.bbesound.com which is their website.

BBE Sound Headquarters:
2548 Fender Ave.
Fullerton, CA 92831
Phone: 1 (800) 233-8346, (714) 897-6766
Fax: (714) 895-6728
 
  • Like
Reactions: Kenny056, midichlorine, bdplaid and 1 other person
#28
This is where and who I dealt with ( fantastic person, BTW)
I became a huge fanboy after dealing with him.
Up until day of delivery he was uber responsive and helpful.

Memo Romero
G&L/BBE Service Manager
2548 E. Fender Ave
Unit E
Fullerton Ca. 92831
(657) 378-9178 ex 156
 
#29
midichlorine said:
This is where and who I dealt with ( fantastic person, BTW)
I became a huge fanboy after dealing with him.
Up until day of delivery he was uber responsive and helpful.

Memo Romero
G&L/BBE Service Manager
2548 E. Fender Ave
Unit E
Fullerton Ca. 92831
(657) 378-9178 ex 156
Click to expand...



I'm not going to throw anyone under the bus, by potentially putting them in an awkward position, but if you dig around a bit, you'll find there are several members on this forum who personally know Memo, and some of the other former G&L personalities.

You might be able to get a message directly to Memo, and you might get some kind of answers / useful info as to where you stand, and what to do next.

Not saying that having those connections guarantees you satisfaction, but it might open a door that gets you there in the end.

Best of luck.
 
  • Like
Reactions: Kenny056, bdplaid, /\/\3phist0 and 1 other person
#32
Gostdevil said:
So, I've been out of the loop and just found out this morning that G&L is now in the "was" category. I ran across it when I checked while trying to think if I had received the SB-2 bridge pickup I ordered during their sale a couple weeks ago or not. It's still pending, but the money's already cleared through Paypal. I emailed the G&L store customer service and happened to do a search if anyone was having issues with store orders and ran across the news. Not badmouthing G&L. Just seeing if anyone is in a similar boat as me, and waiting on an order from their store, and if so, if they've heard anything from whoever might still be there or received a refund. Basically deciding if I need to dispute with Paypal later today.
Click to expand...
I’m in the same boat, also SB-2 bridge pickups, also bought during the recent sale.
I’ve disputed the charge with my card company and they’ve said a resolution will be decided by sometime in December. I’m not overly concerned at this point since the dispute instantly takes it off my balance, and I can’t see how they won’t decide in my favor given that their contact will likely go unanswered. Unless of course my pickups actually ship before then, which I’d be happy about.
In the meantime I paid too much for the only SB-2 bridge pickup I could find online, and even more for a Lynx neck pickup to pair with it.
If you only needed one pickup for the bridge, I think there’s still a Lynx bridge pickup on Reverb, the mate of the neck pickup I bought.
 
  • Like
Reactions: bdplaid
#33
Wood and Wire said:
I'm not going to throw anyone under the bus, by potentially putting them in an awkward position, but if you dig around a bit, you'll find there are several members on this forum who personally know Memo, and some of the other former G&L personalities.

You might be able to get a message directly to Memo, and you might get some kind of answers / useful info as to where you stand, and what to do next.

Not saying that having those connections guarantees you satisfaction, but it might open a door that gets you there in the end.

Best of luck.
Click to expand...
Memo is a stand up guy. Has helped me out with questions about basses I was preparing to buy, clarification on specs, etc, always super responsive. Even sent me a new tuning key for free (for a bass I got used no less).
 
  • Like
Reactions: Makoa Johnson, jglunt, midichlorine and 2 others
#34
Gostdevil said:
So, I've been out of the loop and just found out this morning that G&L is now in the "was" category. I ran across it when I checked while trying to think if I had received the SB-2 bridge pickup I ordered during their sale a couple weeks ago or not. It's still pending, but the money's already cleared through Paypal. I emailed the G&L store customer service and happened to do a search if anyone was having issues with store orders and ran across the news. Not badmouthing G&L. Just seeing if anyone is in a similar boat as me, and waiting on an order from their store, and if so, if they've heard anything from whoever might still be there or received a refund. Basically deciding if I need to dispute with Paypal later today.
Click to expand...
I have your answer for future extra parts and instruments,,, a place called MIRC in TN purchased all the G&L inventory and will put it up for sale in late january i was told by them. their number is (615) 771-7135 ~ jason is his name
[email protected] contact him and he will put you on a list and says he will let you know
 
  • Like
Reactions: Low Down Brown
#35
koho said:
I have your answer for future extra parts and instruments,,, a place called MIRC in TN purchased all the G&L inventory and will put it up for sale in late january i was told by them. their number is (615) 771-7135 ~ jason is his name
[email protected] contact him and he will put you on a list and says he will let you know
Click to expand...

Pretty sure this is where they will pop up (owned by MIRC and sells reclaimed parts).
mightymite.com

Reclaimed Parts - Unique & Sustainable Guitar Components | Mighty Mite

Shop Mighty Mite reclaimed parts for rare and tested guitar and bass components. Discover sustainable, high-quality parts for restoration, upgrades, and custom builds.
mightymite.com mightymite.com
 
  • Like
Reactions: koho, Goatrope and Low Down Brown
#36
Johnny Alien said:
EBMM is a lot bigger than G&L and in addition to the iconic Stingray they have one of the highest selling signature guitar models out there (Petrucci). Then there are the strings as well. Lakland is probably the closest in operations
Click to expand...
I was just perusing through this thread to catch up and had to comment on this one...

The MM Luke models must be doing pretty well, too. Our country music artist and our bandleader have bought 7 different Luke models in the last two years and I hear that two more are scheduled to hit his door before Christmas!

I have no idea why they are buying so many of those guitars! The boss plays one particular Luke model pretty regularly, but the bandleader switches them around and he's loaned one to the new second guitar player, who I hear is working on buying it.

And I sit on my little corner of the stage with my single new Stingray Special. It's all I need, that's for sure. So we're an all-MM all the time bunch o' guys....😁
 
Last edited:
  • Love
Reactions: Johnny Alien and LadyLoveStingRay5
#37
Geri O said:
I was just perusing through this thread to catch up and had to comment on this one...

The MM Luke models must be doing pretty well. Our country music artist and our bandleader have bought 7 different Luke models ins the last two years and I hear that two more are scheduled to hit his door before Christmas!

I have no idea why they are buying so many of those guitars! The boss plays one particular Luke model pretty regularly, but the bandleader switches them around and he's loaned one to the new second guitar player, who I hear is working on buy it.

And I sit on my little corner of the stage with my single new Stingray Special. It's all I need, that's for sure. So we're an all-MM all the time bunch o' guys....😁
Click to expand...
I’d love to see a pic of all those EBMM’s on stage.
 

Latest posts

Top Bottom
Back