I sent my first Rev SOLO (I have two now) back to Upton Bass for their reconditioning service. When I got it back, it looked just like new. The grain on the spruce was gorgeous. I was very impressed even before I started sanding and fitting it. How does it sound? IMO I get an even better tone this time around. Each time I go through the installation process (3 times on the same bass), I think I get a better fit and as a result a better sound. Heres the link if you want more info on their reconditioning service: http://www.clefmusic.com/Revolution_War.htm I paid $40 which included shipping back to me. I just shake my head and grin when I think about how well this pickup has performed for me, and how little its cost - both the original price and the recon service. Again IMO the quality of the product has been excellent, and the customer service has been outstanding.