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Shipping Damage: Lost For Words

OP, it definitely looks like the same bass if you look at the tort figuring. The string through B-string is consistent (at least from what we can see in the photos).

The case looks fine. Either the shipment was intercepted and tampered with, or, he dropped it/stand failure. Little chips, like the ones on the horn, don't happen in a case during shipping.

How long after the delivery did he email you?


I got the message this morning at 10:46. Bass was picked up by buyer at 9:26am this morning.
 
I would push him to make a claim, or however that works.

After I denied the refund, he did make a claim with Reverb. All I have are my ad pictures which I took on 11-2-19. Bass was shipped on 11-6-19. Bass was shipping in the original Fender hard case with all the original shipping material. I am so frustrated about this whole situation.
 
A fishy rat.
Screen Shot 2019-11-11 at 2.20.09 PM.png
 
Like the OP, I value my feedback rating here on TB. I see that he has a 100% positive rating with 79 transactions. I lean toward believing that the pictures he shows are a true representation of what the bass looked like when he shipped it. There are two possibilities, IMHO. (1) The buyer took the instrument out of the case and dropped it. Maybe twice. (2) Someone at the shipping company recognized what was in the box and opened up the package to horse around with the instrument and dropped it. Or maybe would have kept it if they hadn't dropped it.

M. M.
 
Here is what I think happened:

You can't see the tort pickguard from to compare the mint vs. damaged photos. You only have a very close shot of the dings and scrapes of the bass. They won't show you the serial number with the damage? HUGE RED FLAG!!!!!

The buyer could have a damaged bass in their possession and is looking to swap basses by keeping the mint bass and sending you back a damaged bass with a full refund. By the time you get back the damage bass and find out it's not yours, they are long gone. In Reverb's hands? That doesn't make any sense unless they have already taken it upon themselves to ship back the bass before settling the matter.

That's my theory of what might have happened. Unless this bass was shipped internationally, there would be no reason for opening a package during shipment.
 
Here is what I think happened:

You can't see the tort pickguard from to compare the mint vs. damaged photos. You only have a very close shot of the dings and scrapes of the bass. They won't show you the serial number with the damage? HUGE RED FLAG!!!!!

The buyer could have a damaged bass in their possession and is looking to swap basses by keeping the mint bass and sending you back a damaged bass with a full refund. By the time you get back the damage bass and find out it's not yours, they are long gone. In Reverb's hands? That doesn't make any sense unless they have already taken it upon themselves to ship back the bass before settling the matter.

That's my theory of what might have happened. Unless this bass was shipped internationally, there would be no reason for opening a package during shipment.
you can see the tort pattern matches in both sets of photos, especially if you focus in on the two "stripes" near the horn:
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Wow that's unfortunate! I hope you won't suffer any losses you seem an honest dude.
Most likely this isn't a similar incident but my bass also suffered some really really odd ding... It's more than a ding it's some weird damage and it appears to have happened in the case. I dont care all that much but I was just baffled like "how could this happen inside a case??"... I'll upload photos soon