Your request for a photo which includes the serial number is totally legitimate. I can't see any good reason for the buyer refusing to cooperate - except to cover up dishonest behaviour on his part.
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Shipping Damage: Lost For Words
- Thread starter Tewest86
- Start date
I wondered that as well. I got a bass, once, that seemed to have some damage from a nut wrench moving around the case during shipping.
My ex wife did that kind of damage to a bass the day I bought it. Mad cause I spent some of the money I earned with overtime - that she wanted to take as drinking money on a cruise with her girlfriends. I have an idea who she is with now . . .
I don't see how you can have that kind of damage while it was packed inside a hard shell case. Something fishy there.
It does look like the same bass to me, and it does appear that that one ding on the lower horn might have already been there. I notice the bass has Dunlop strap lock buttons installed. You didn’t happen to leave the strap locks unsecured, or perhaps ship it with the original strap buttons unsecured did you? To me, it looks like a strap button may have been flying around in that case and at one point was at the bottom of the case and the bass landed on it. In that case it would indeed be shipping damage, and might not be covered since it would be due to bad packaging. Not trying to attack you or say you did anything wrong, just trying to explore all avenues here. Hope everything works out for you, man.
Wow yeah this is ridiculous, couldnt imagine that someone at UPS would do this kind of damage without indicating that they opened the package or anything. IMO sounds like the buyer might be scheming here. Some of those marks looks like they were done intentionally, maybe with a hammer? Strange...
Yes. the shape of the damage is intriguing. Very good thought here.... and that would demystify everything except the lake of photo with serial number
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I've only had to ship a high dollar item once and I used UPS. I paid for UPS to pack it but I made a video of the condition of the item I was sending as it sat on the UPS counter and as I was talking to the customer service person. Sorry the OP is going thru this hell. I found recording using my mobile phone and uploading the video to youtube for all to see made the deal good with no blowback.
It looks like the guy dropped it from that gouge on the side. That wouldn't happen in that particular case that looks form fitted to me. Upset with himself he wants to return it.
It looks like the guy dropped it from that gouge on the side. That wouldn't happen in that particular case that looks form fitted to me. Upset with himself he wants to return it.
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That sucks man.
On a side note, these satin fender finishes look great but ding and dent when you look at them the wrong way.
On a side note, these satin fender finishes look great but ding and dent when you look at them the wrong way.
SirMjac28
Patiently Waiting For The Next British Invasion
Just got burned myself on Reverb they will side with the buyer but will probably offer you something towards repairs and UPS doesn't open packages unless the packaging shows some signs of distress. Keep pushing for pictures of the case and original packaging.
I'm sorry... A ding I missed... I know every ding on all my basses... You make me laugh...
UPS is not my favorite shipping mode. That being said, if there was an inspection needed due to the cost of the instrument, it would have been done while the shipper (seller) was there. That way UPS can ascertain if there is any pre-shipment damage that could come back on them. It looks like the seller is a little south of reputable. It's a shame. I hope it works out for you.
Really! A small spec that you could barely photograph or rub over and feel is not difficult to miss? I take it you haven’t owned many basses? I don’t know every small ding that’s 1x10^-4 mm big. But I won’t miss those big dents that the buyer or someone put in a brand new bass. I honestly care more about the back of the neck on my bass. I can’t stand any dings on the back of the neckI'm sorry... A ding I missed... I know every ding on all my basses... You make me laugh...
Either way, I’ve sold and bought countless basses on here without any issues. My track record here and on Reverb speaks for itself so you can laugh till the cows come home.
My guess is that the buyer bought it, immediately dinged it, panicked, and then came up with the scheme to claim shipping damage and return it. That damage could not have occurred with the bass in the case. The whole idea of a body swap scheme in order to get rid of his previously busted up body is just too complicated to make it worthwhile.
The only other feasible alternative to me is that the seller dinged it up, panicked, and shipped it anyhow, hoping that the buyer would blame it on shipping damage and file an insurance claim. This does not seem likely to me (though that is just based on a gut feeling).
The only thing that might satisfy both parties to some degree would be an insurance claim through the shipper. They take the bass and auction it off, buyer gets his money back, seller keeps his money. I have been on the buyer end of this, but not the seller end, and it was E-Bay 15 years ago, not Reverb today. In my case, the box was clearly damaged, and the case was cracked, as well as the finish at the neck joint (Epi Sheraton). Buyer kept his money, and I got an insurance check from the USPS some months later. However, in the OP's case, I doubt that an inspection of the box and case would prove shipping damaged, unless it was faked by the buyer prior to making the claim.
A Reverb dispute isn't really the solution here, but unfortunately, that's the route the buyer took. Unfortunately, that could go either way. Worst case for the OP, he gets the bass back, resells, and gets screwed out of the diminished value. Hopefully it's just a hundred bucks or two.
Not much of a coincidence that two people have tan carpet.
I can tell you that the two sets of pix were taken on different cameras.
The only other feasible alternative to me is that the seller dinged it up, panicked, and shipped it anyhow, hoping that the buyer would blame it on shipping damage and file an insurance claim. This does not seem likely to me (though that is just based on a gut feeling).
The only thing that might satisfy both parties to some degree would be an insurance claim through the shipper. They take the bass and auction it off, buyer gets his money back, seller keeps his money. I have been on the buyer end of this, but not the seller end, and it was E-Bay 15 years ago, not Reverb today. In my case, the box was clearly damaged, and the case was cracked, as well as the finish at the neck joint (Epi Sheraton). Buyer kept his money, and I got an insurance check from the USPS some months later. However, in the OP's case, I doubt that an inspection of the box and case would prove shipping damaged, unless it was faked by the buyer prior to making the claim.
A Reverb dispute isn't really the solution here, but unfortunately, that's the route the buyer took. Unfortunately, that could go either way. Worst case for the OP, he gets the bass back, resells, and gets screwed out of the diminished value. Hopefully it's just a hundred bucks or two.
Not much of a coincidence that two people have tan carpet.
I can tell you that the two sets of pix were taken on different cameras.
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Is it coincidence or does the buyer have the same carpet as you have? (bottom right corner of the pic.)
Really, dude?
I'm sorry... A ding I missed... I know every ding on all my basses... You make me laugh...
sad...
It looks to me like the dent was caused by a small object. Was there a strap with straplocks installed in the case? It looks to me like a straplock was wedged between the body and the case and it took a hit by the shipper.
Is it coincidence or does the buyer have the same carpet as you have? (bottom right corner of the pic.)
Coincidence maybe. This is builder grade carpet. This color is common everywhere. Plus I don’t take crappy pics like that when listing an item. Here is that exact spot 1 day before I packed it.
