Looks like it got hit with a ball peen hammer. There is no reason why he can’t show you the package and S#.
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It may be a tricky angle but the E string on the guy's pic looks mounted through body, while on yours it's top strung. It's a shot time to restring a bass.I got the message this morning at 10:46. Bass was picked up by buyer at 9:26am this morning.
The buyer opened it. He dropped it. Now he wants to blame it on you.
Well spotted thats how it looks to me too...good chance he restrang it, and had a major uh oh moment and did that damageIt may be a tricky angle but the E string on the guy's pic looks mounted through body, while on yours it's top strung. It's a shot time to restring a bass.
It is particularly hard when selling on Reverb, because you don't get your money until they say you can have it.
Dude, no way. For one, the OP would have had to of made a huge blunder. Nobody in their right mind would not think to check for loose items before shipping an expensive bass such as this. Secondly, I believe it would take an immense sudden impact to create that kind of damage from a loose item against a padded case.It does look like the same bass to me, and it does appear that that one ding on the lower horn might have already been there. I notice the bass has Dunlop strap lock buttons installed. You didn’t happen to leave the strap locks unsecured, or perhaps ship it with the original strap buttons unsecured did you? To me, it looks like a strap button may have been flying around in that case and at one point was at the bottom of the case and the bass landed on it. In that case it would indeed be shipping damage, and might not be covered since it would be due to bad packaging. Not trying to attack you or say you did anything wrong, just trying to explore all avenues here. Hope everything works out for you, man.
That is very atypical of shipping damage unless there was something floating around in the case in transit. You don't get an impact divot in wood like that unless it smacks really hard on something of roughly that diameter. To do that in shipping, whatever it was would have had to go through the box and the HSC. Not likely.
I believe any reasonably experienced person will come to the conclusion that it is not damage as as result of shipping. With that in mind, it comes down to the ability to prove it was or was not shipped that way. Unfortunately, in most cases, the buyer has the leverage.
It is particularly hard when selling on Reverb, because you don't get your money until they say you can have it.
Here is the damage that the buyer is showing.
View attachment 3591802
View attachment 3591804
View attachment 3591806
How could that have happened inside a case? Did you get pics of the case, as well?
Well spotted thats how it looks to me too...good chance he restrang it, and had a major uh oh moment and did that damage
Good catch! No one is going to restring a bass with shipping damage that they're going to return. It came out of the box perfect, he dropped it while restringing it. He even provided you photographic proof! Lying D____che.
I remember one time being anxious to open a new bass and dropped it. But it was my fault and I didn’t asked the seller for a refund.
Both look as if the E string is installed through the body?
You get your money before even shipping the bass