And if the ding was there, it’s in a picture in the and that the buyer saw and still bought itI believe the that the bass shipped in great condition as the original poster says, but I do see the one ding on the lower horn in his pictures.
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And if the ding was there, it’s in a picture in the and that the buyer saw and still bought itI believe the that the bass shipped in great condition as the original poster says, but I do see the one ding on the lower horn in his pictures.
And if the ding was there, it’s in a picture in the and that the buyer saw and still bought it
You get your money before even shipping the bassThat is very atypical of shipping damage unless there was something floating around in the case in transit. You don't get an impact divot in wood like that unless it smacks really hard on something of roughly that diameter. To do that in shipping, whatever it was would have had to go through the box and the HSC. Not likely.
I believe any reasonably experienced person will come to the conclusion that it is not damage as as result of shipping. With that in mind, it comes down to the ability to prove it was or was not shipped that way. Unfortunately, in most cases, the buyer has the leverage.
It is particularly hard when selling on Reverb, because you don't get your money until they say you can have it.
you can see the tort pattern matches in both sets of photos, especially if you focus in on the two "stripes" near the horn:
View attachment 3591899
View attachment 3591900
but, he could have swapped pickguards. I'd wanna see that serial number for peace of mind.Yeah what if the buyer did that to the bass? If there isn’t a matching hole in the hard case it happened when the bass was out of the case. It’s unlikely the shipper did that although it’s possible? I would say more of a case of who would be more likely to be opening the bass case and it would be the buyer. Just saying! who knows!?If it was insured through Reverb, he keeps the bass and gets his money back and you keep the money he paid.
I’ve had basses listed on there and had people buy them and never be paid after 72 hours. Happened twice with the same bass. Filed a complaint with Reverb and they had their accounts suspended.
I’d file a complaint against the buyer.

Ouch!Scenario:
Buyer has a bass. Has owned it for a while and hasn't taken particularly good care of it.
Sees an identical bass of the same model and color.
Makes the deal.
Claims damage.
Ships you back their beater.


I'm sorry for not buying every story they trow at me.... but my little toe tells me, something isn't right.
I try to see this story at the buyers angle..... every story has two sides....
I'm sorry for not buying every story they trow at me.... but my little toe tells me, something isn't right.
I try to see this story at the buyers angle..... every story has two sides....
That’s a great idea that I never thought of. Will use that method from now on.The buyer opened it. He dropped it. Now he wants to blame it on you.
Hold your ground.
I just had a thought that would be an idea for all shippers. Include in the box a full set of photos date and time stamped just before you ship.