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soundgear preamp help

Ok I bought my kid a low dollar pawn shop soundgear that has active electronics. Its a Gio N427. I plug it in at the pawn shop and all I get is nothing. So I figure the battery is dead (this particular bass does not have a active/passive switch to check things out further) so I shell out the 50 clams the pawn guy is asking and load it into the Pontiac. Once im home I swap out the suspicions dollar general battery with a Duracell and...... nothing. I start playing with the pots and after a few minutes Im able to get the occasional pop and sometimes a very faint note. Now, i have zero experience with the soundgear preamps, and only amateur experience with active electronics in general. Anybody out there in Talkbass land know what I can do to make this plank make sound? Its going to be his first bass so no high dollar pup swaps or preamp swaps. I have no clue if he will even stick with it. If he does then ill add mods as necessary later on. Any help would be appreciated. Thanks in advance
 
I've thought on the pots. Its a p/j bass, v/v/t. I guess its possible for both the pots to be shot. Im an auto mechanic so I've seen a lot of things go out in pairs. Ill wire each pup straight to the jack first (never thought of that lol) and if I get sound ill bypass the preamp altogether with a spare jazz harness I have. I thought about doing that anyway.
 
Fixed it. I just cut the red wire from the preamp to the jack, cut the lead from the tone pot to the pre amp and soldered the two together. I figured, what tbe hell, worst it could do is catch on fire, right? Plugged it in and BINGO! Works just like a passive p/j soundgear. I followed the rest of the wires for the preamo and drew a diagram, then just clipped them all and left the preamp in place. Hell just have a dead knob until such a time (if any lol) he decides he wants a new preamp. Thanks for getting me thinking Sport lol