I can't get the Copy function on the hub to work as instructed in the manual. It says to hold the copy button, make the Program Change, and hold the Copy button again to Save Scene to the new location. (I've pasted the section from the manual below for reference).
When I do this I get LEDs blink slowly in confirmation just as described in the manual, but nothing saves.
I wrote Source Audio, and they responded saying this function "tricked them up as well", and gave a different sequence of buttons: Hold Copy, program change, Press Copy again in order to copy your settings then Hold Save. This seems to work but isn't simple or intuitive as the manual description. Source then told me the manual is incorrect, but I find it hard to believe that I haven't seen any other issues regarding the Copy function not working reported here or on other sites if people were trying to follow the manual. I'm pretty sure I'm not the first one to have tried to use the copy function.
I'm just trying to figure out if there's an issue with my Hub. BTW, the firmware for the pedals and hub are all up to date, and all other functions work perfectly.