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Steinberger Synapse EMG ignoring G & D strings

Just got a used Steinberger Synapse. Yes, ebay. Bass plays great. I've never had a Steinberger before but after about an hour of playing, I'm really connecting with it.

Trouble is, the EMG doesn't seem to be picking up the G & D strings. B, E, A - no problem. Piezo: all five strings. EMG: only B, E, A.

Does anyone have any ideas?
 
I might need to take you up on that. Thank you! I just don't know if it could be the pot as the Synapse has a center detent pot that allows you to dial in all Piezo, all EMG, or a blend of them both. Someone handier than me with electronics may need to get in there with a multi-meter. If that doesn't make sense then maybe it is just the pickup.
 
Hey, I just checked out your site. Very nice stuff! I've recently just joined Talk Bass Forums and it's already worth it!

From your experience, is there any chance it's that pot I was referring to? Otherwise I may need the used 40P5. (or an SGD replacement...)