I got into a fistfight once. My nose was broken and my glasses were shattered and I had shards of lens in my eyes. (Not a violent guy...it was the first and last major fight in my life) Took 7 hours for someone to see me.
You'd think my blood soaked face and clothes and temporary blindness would have been enough to get me to the front of the line, but apparently not.
I have no idea what the guidelines for emergency room order of urgency protocols are, but they could probably use some rethinking.
Triage guidelines are formalized and documented. To determine if you were not seen timely ,a review of the patients seen before you since your arrival charts would have to be done to determine if you were correctly prioritized. There limits to resources in every organization and yes bloody clothes and temporary blindness do not move ahead of heart failure, or head wounds. for example, depending on how deep your cuts were an infant with a temperature of 104 or greater is at much more risk than you were.