...is Excellent!
I called US Speaker today, following up on an order for an Eminence 10in. speaker for my latest build.
The live person(!) explained the slight delay was due to the recent Holidays, and assured me that the order would be filled and shipped in a day or 2...AND, then this very knowledgeable live person (I did not catch his name,) asked about my build and plugged in my dimensions and port-sizes and confirmed my DIY research, and sent me the screenshot of the "Normalized Amplitude Response"!
This was about as Excellent as Excellent gets.
(I am not affiliated with US Speaker.)
I hope this is helpful to some of the DIYer's here at TB, and counterbalances some of the Pissing and Moaning about other companies' Customer (Dis)Service.
Thanks.
I called US Speaker today, following up on an order for an Eminence 10in. speaker for my latest build.
The live person(!) explained the slight delay was due to the recent Holidays, and assured me that the order would be filled and shipped in a day or 2...AND, then this very knowledgeable live person (I did not catch his name,) asked about my build and plugged in my dimensions and port-sizes and confirmed my DIY research, and sent me the screenshot of the "Normalized Amplitude Response"!
This was about as Excellent as Excellent gets.
(I am not affiliated with US Speaker.)
I hope this is helpful to some of the DIYer's here at TB, and counterbalances some of the Pissing and Moaning about other companies' Customer (Dis)Service.
Thanks.
