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Very strange problem. Any comments, ideas or jokes appreciated...

Oct 7, 2000
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New York City
www.joenerve.com
Disclosures
Endorsing artist: Musicman basses
I purchased a new audio interface and then decided to go back to my original - a Line 6 Keyport. I didn't disconnect the first interface until it was all running smoothly, and then when I did (disconnected the usb) I got that popping sound you get like when you plug an instrument into an amp. But it kept repeating, as though on permanent 3 second delay. Pop... pop... pop... pop...

I restarted the computer, updated drives, checked every cable, turned the monitors on and off, lowered all sound system volumes, closed all programs... and then found a fix.

----If I unplug BOTH line outs on the interface (what the monitors are connected to) and then plug them back in, it stops. Taking them out one at a time has no effect. The pop keeps happening.

That's the only thing that stops it.

Now its happening every time my computer goes out of sleep mode. I get that popping sound of the monitors kicking in, and it goes non stop until I disconnect and then reconnect the line outs.

Help????
 
Is that Windows OS? I have no experience with MacOS, so I will presume it's Win.
Guessing wildly here, but changing behaviour when unplugging line out could mean that some background software is watching for changes. Does this happen when you start your audio software, or when no software is running, or both? Do you have some icon in your systray?
 
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Windows.

Is that Windows OS? I have no experience with MacOS, so I will presume it's Win.
Guessing wildly here, but changing behaviour when unplugging line out could mean that some background software is watching for changes. Does this happen when you start your audio software, or when no software is running, or both? Do you have some icon in your systray?

It happens with nothing running. I have to check my startup program. I haven't tried that yet. At work now, so I'll look into it later.

Thanks.
 
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Does the looped sound mean that your system freezes, does it still work but all you can hear is the looped sound or does sound work as expected, it's just that looped plop on top of everything else ?
Nothing freezes but when I play mp3s (I use Transpose as a player) they hiccup and jump along with the pops. Its pretty bizarre.
 
I purchased a new audio interface and then decided to go back to my original - a Line 6 Keyport. I didn't disconnect the first interface until it was all running smoothly, and then when I did (disconnected the usb) I got that popping sound you get like when you plug an instrument into an amp. But it kept repeating, as though on permanent 3 second delay. Pop... pop... pop... pop...

I restarted the computer, updated drives, checked every cable, turned the monitors on and off, lowered all sound system volumes, closed all programs... and then found a fix.

----If I unplug BOTH line outs on the interface (what the monitors are connected to) and then plug them back in, it stops. Taking them out one at a time has no effect. The pop keeps happening.

That's the only thing that stops it.

Now its happening every time my computer goes out of sleep mode. I get that popping sound of the monitors kicking in, and it goes non stop until I disconnect and then reconnect the line outs.

Help????

Sorry Joe. Over my pay grade...
 
It happens with nothing running.
There might be nothing with a user interface running, but there will still be a device driver and potentially other background processes involved. The three second interval implies to me that there's something that's trying to do something and will continue trying every three seconds until it succeeds.

What happens if you reboot with only one of the two interfaces plugged in?
 
You bwoke it bwoe.
Elmer.gif
 
I would have suggested bus speed on that USB port (also if too many devices are plugged in on that same block) or perhaps the cable being used as the culprit, but if just unhooking two analog-connected speakers and reconnecting does the trick, that seems much more complex.

Maybe clean the contacts on the line out ports? That or perhaps it's a problem with the DAC or whatever circuitry switches output from one to another when something is plugged in. I have to admit, I gave up on my UX2 around Windows 10 as I had similar issues that never got resolved. Mine showed up in recordings and the headphone output too though.
 
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Hey Joe Bad check for bad usb port or cable? Try swapping usb ports? Then I would try to re-install drivers after uninstalling the previous drivers, if that doesn't work I would un-install any software associated with the new hardware.

Remove the old software then re-install the new, sounds like a software conflict it's mouthful I know but it already dosen't work so...
 
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