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Walmart cashier

#21
One thing I've really noticed is how few checkout people in any retail establishment, restaurant, bar or whatever, ever say "thank you". Nine times out of 10 I'll say thank you to them even though I just gave them MY money so that is completely ass-backwards.

A glib "Have a great day" or "here you go" or "enjoy" does NOT equal a sincere "thank you." Maybe I'm just old school but I really wish more people in the service businesses would get this.
 
#22
jaywa said:
One thing I've really noticed is how few checkout people in any retail establishment, restaurant, bar or whatever, ever say "thank you". Nine times out of 10 I'll say thank you to them even though I just gave them MY money so that is completely ass-backwards.

A glib "Have a great day" or "here you go" or "enjoy" does NOT equal a sincere "thank you." Maybe I'm just old school but I really wish more people in the service businesses would get this.
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I've also noticed that virtually no one knows how to count change any more.
 
#24
Munjibunga said:
I've also noticed that virtually no one knows how to count change any more.
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That is so true! I'm glad I know how, It's saved my bacon the times when I've needed to. My grandfather taught me how when I was a young'un, he had a stationery store with one of those big old cash registers with the glass display where the numbers pop up, and you had no choice but to know how to count out change back then.
 
#27
jaywa said:
One thing I've really noticed is how few checkout people in any retail establishment, restaurant, bar or whatever, ever say "thank you". Nine times out of 10 I'll say thank you to them even though I just gave them MY money so that is completely ass-backwards.

A glib "Have a great day" or "here you go" or "enjoy" does NOT equal a sincere "thank you." Maybe I'm just old school but I really wish more people in the service businesses would get this.
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I agree completely. I always make it a point to thank my customers, and wish them a nice day or evening, as the case may be. Also, you have to wave bye-bye to the little kids, it makes the parents and the kids feel good about shopping at our Walmart.
 
#32
Since I got sober I try real hard to not be an A-hole, even when some insufferable clod richly deserves no less.

Today I kinda fell down on the job. I was in line to pay for my gas and some guy in front of me was paying by card and after the third card he handed over was declined his phone rang and he just stopped trying to get his gas paid for and started talking on the phone. I held my tongue for about a minute while he talked and finally found a working card. After he got his receipt he continued to stand in front of the register and gab. The clerk moved over so she was not right in front of him and I handed her my dough. By the time she got my change, big biz had moved directly in front of the counter where there was no way to get my change without reaching around him. I tapped him on the back and when he turned around I asked him if he minded if the rest of us paid for our gas and got the f&(k out of there, or should we continue to wait for him to conclude his phone call.

When he didn't respond right away, I told him to get the hell out of the way so I could get on with my day. He got all huffy and left.

I apologized to the counter girl and the folks behind me and they are said no prob, thanks for speaking up.
 
#33
I was stuck behind an old woman at CVS today and her card got declined because she entered the wrong pin. She actually argued with the cashier about it and when the cashier told her that she had to re-slide her card and try it again the woman looked at her like she was being scammed and personally offended and continued to debate it. She finally re-scanned it after about the 3rd request to do so. It's a good thing because I was about ready to yell "JUST SLIDE IT AGAIN!"
 
#35
jaywa said:
I attribute that to a failed education system combined with virtually nobody paying for anything in cash anymore. The lack of a "thank you" is simply a matter of poor training and/or manners.
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I attribute it to cash registers that tell the cashier how much change to give back. Most of the cashiers I encounter around here are polite and usually give a thank you or well wishes at the end of the transaction. I'm fine with "have a great day" in lieu of a "thank you."
 
#37
jaywa said:
What's disturbing is when the cash register tells them how exactly much change to give back and they still get it wrong. That happens to me pretty often.
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I attribute that to two things - either the cashier is new, or the cashier is tired and had a momentary mental lapse. It happens to all of us. Last week I closed my cash drawer before giving the customer her change. Luckily it was only a dollar so I dug into my pocket and gave it to her. Hey, we're only human!
 
#39
jaywa said:
Yeah I understand. I also realize that cashiers can get in big trouble if their drawer doesn't balance out so I'm never one to intentionally walk away with more change than I'm due if the cashier hasn't counted it out right.
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Thank you for that. As a rule our Customer Service Supervisors will do random audits of our cash registers during the day, and they don't care if we're off by a few cents or even a buck or two, but if it's ten or twenty, then there could be trouble. I've never had that problem so far, because I try to be very careful with change, counting it out twice if I have to.
 
#40
fourstringdrums said:
I was stuck behind an old woman at CVS today and her card got declined because she entered the wrong pin. She actually argued with the cashier about it and when the cashier told her that she had to re-slide her card and try it again the woman looked at her like she was being scammed and personally offended and continued to debate it. She finally re-scanned it after about the 3rd request to do so. It's a good thing because I was about ready to yell "JUST SLIDE IT AGAIN!"
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I always feel for these folks and treat them with courtesy, respect and patience. They've lived a lot and mostly in a world without electronic gadgets. I'll always give them the benefit of the doubt. It always makes me recoil when I see someone get snappy with an elderly person struggling a bit with their transaction. But that's just me I guess.
 

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