last week, I bought a pickup from a user selling parts. Communication went pretty slow and I finally purchased it, and gave my address. Well, the user then told me he will be out of town for a few days and the package will not be shipped until Thursday/Friday, or Monday at the latest. Monday passed and I decided to message the user, but he did not reply. I filed a claim on PayPal. I feel it has been too long and there is far too little (actually none) communication. So what can I do at this point?
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what to do if someone does not ship..
- Thread starter newyorkiddo
- Start date
You Americans sure take getting deals completed next day seriously! You've done plenty for the meantime if you ask me.
If he said Monday at the latest, I probably would have given him to the end of the week to communicate. I think you jumped the gun a little too early on filing a claim.
Yes we do. If it's a pedal or something smallish that I can send at the 24 hour post office kiosk, I usually ship within hours. Most people ship next business day.
I am having a similar situation right now. I was browsing the effects pedals classifieds last weekend and found a pedal that I wanted. I pm'd the seller and we work out what I thought was a deal for it. I sent the payment via PayPal on Sunday afternoon/evening. The seller then told me that they received the email notification for the payment and said that they would ship the pedal on Wednesday at the latest.
Thursday rolls around and I haven't heard anything from them so I sent another pm asking if they had gotten around to shipping the pedal... No reply
I am going to send another pm after this post, asking what's going on. I really don't know what else to do.
Any suggestions?
Thursday rolls around and I haven't heard anything from them so I sent another pm asking if they had gotten around to shipping the pedal... No reply
I am going to send another pm after this post, asking what's going on. I really don't know what else to do.
Any suggestions?
He has been on the site since then, he's ignoring you. Open a dispute with PayPal and get your money back.
That's what I was thinking would be the next step. How do you know that they have been on since? I didn't mention who it was that I was having an issue with...
If it's the EBS pedal, if you go to the profile page of the seller, it shows the last time they were active on the site.
Oh I see. It's not the ebs pedal though. It says that the seller was last on Tuesday evening. Which would explain not getting the message on Thursday. I just realized that I have the email address they sent me for their PayPal account. I'll try sending an email
I guess I'm too lenient. I go at least a week before even starting to worry about it. I'm more worried that my Pit Bulls haven't eaten the UPS man while I was on the road.
woops, pardon me. Well, the seller did reply and I eventually received my item. Seller said he'd return a portion of the money to make it up to me, but he never sent that. Didn't really expect it anyways.
indeed. I don't believe any transaction should be that difficult. I think if the item is placed online, the buyer should be the seller's first priority.
The lack of communication is typically the problem in situations like this. I'm perfectly happy to be patient as long as there is communication from the seller. However if the seller drops off the grid my patience quickly wains. Even though the item was eventually received, I would make note of the delay and communication issues in the feedback I left for this seller.
