What's wrong with this picture?

[Albert Ross]

I was restringing and came across something I'd never seen before. I wrote to Ernie Ball Customer Service about it and they responded immediately.




A few days later, I got this in the mail.



Big thanks to Ernie Ball Customer Service for taking care of this so quickly!

 

[ardgedee]

You mean you don't string your bass E D D G?

 

[JRA]

You mean you don't string your bass E D D G?

i like four E strings --- at any gauge = massive!

 

[ImTheOnlyOne]

 

[Lo-E]

I recently received a sealed pack of strings that only contained a D and a G. I took it up with the vendor who made it right immediately (and who, I guess, must have taken it up with the manufacturer) but I couldn’t help but wonder how a half-empty pack of strings left the factory.

 

[bubba-b]

heheh... paul gilbert has entered the chat...

 

[Spectrum]

Happened to me once, Rickenbacker bass string set with 2 D strings and no A IIRC. Happens.

 

[zombywoof5050]

I once bought a 10-pack of acoustic guitar strings (D'Addario EJ11's), but only used 1 or 2 sets before buying a bunch of other string brands to experiment with. Then when I finally got back to using the other strings (that I'd bought 10 sets of), I discovered that 4 of those (cardboard) string packs were totally empty.
When buying multiple sets, always inspect ALL of them upon arrival.

 

[BigJohnAZ]

I recently received a sealed pack of strings that only contained a D and a G. I took it up with the vendor who made it right immediately (and who, I guess, must have taken it up with the manufacturer) but I couldn’t help but wonder how a half-empty pack of strings left the factory.

Because someone ordered a new set, took 2 strings out they needed and returned it. They didn't check and restocked it. Happened to me on a truck part. I'm sure this happens more than you think across all industries. Can't afford to pay someone to verify returns.

 

[burgerdj]

EBMM is some of the best in the business. Glad you got sorted quickly.

 

[rmayer]

Extra drive, when you want to play in D minor, the saddest of all keys.

 

[Scufflegrit]

Similar story: I got a set of BEEDG Cobalt flats from Amazon a year and a half ago. Figured it was fluke, processed an exchange, and the replacement set had the same issue. On mine, the envelopes said 80, but there were really 100s so I didn't catch the issue until the string didn't fit in the A nut slot. I didn't want a 3rd set of BEEDG strings so contacted Ernie Ball, and they immediately sent me 2 correct A strings. At least their customer service is on point.

 

[Bob_Ross]

i like four E strings

Allegedly there are some tunes on Pat Metheny's 1977 album Watercolors where he played a 12-string electric guitar with all twelve strings being an .010 high E string. (I don't know whether or not they were all tuned to the note E, but they were all the same guage.)

 

[blr2]

Packing errors happen sometimes. The risks of mass production. Once I had a long scale Fender set with a short scale A. Couldn't fit it.