Plenty of "nerds" out there who knows what they are doing and can fix broken electronics instead of just adding it to the landfill like what most others would do.
These guys can fix anything.
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The owner Jay has a BS in electrical engineering and worked at the Conoco refinery in that town for 25 years before they started this music store. His son Joel is the main guy in charge, talk to him. Tell him you were having problems with the FX loop and you had a tech look at it and it came back totally dead. They can likely fix the loop and diagnose what the other tech broke.
Amp circuitry is like a color by number for him.
If you get on the Gretsch Pages you will find hundreds of praises for them because they mainly work on Gretsch guitars and modding Fender style amps. But when I used to live in that town I would see people bring in all kinds of crap and it would go out the door fixed.