I made an honest mistake while posting my ad and I acknowledged it as soon as it came up. It was my fault and I owned it and to make this buyer whole, I offered this buyer 100% of his money back, PLUS a box AND a return label on my own FedEx account, PLUS $100 EXTRA, just to return all the PIECES of my bass which he had admittedly taken completely apart, even after he had raised questions about some fret wear and neck alignment that I missed in my pics. He insisted that he be allowed to keep my bass but wanted a 50% discount for his trouble.
I told him I would rather keep my bass and kept trying to make him whole since the deal wasn’t everything he expected. He refused to be satisfied with being made financially whole plus an extra $100; his satisfaction required his keeping my bass in exchange for a few hundred bucks.
I would have left this alone except I found out today that he went in four months after his attempted post-sale negotiations flopped and left a very misleading negative feedback for me. This was a terrible experience for me but it was something I simply chalked up as unfortunate. That said, having my character trashed via a false feedback is too much to abide.
I have pages of correspondence with this buyer that back up everything I’ve said here. He seems a very decent guy but he definitely turned into an illogical thug when I refused to let him keep my Warrior Isabella for $700.
This was my first attempt at a TB commercial transaction after 11 years of membership and it was a disaster. I have 20+ flawless transactions on Reverb, some for much higher ticket items, and many more on eBay. Koog’s long history on this site is likely to paint me in a very unfortunate light as a here on TB and there’s nothing I can do to combat that apart from sharing the real facts.
The bass was packed in a bomb-proof fashion and arrived in great condition. Clear, detailed and timely communication. Shipped the next day. This was a fantastic and silky smooth transaction. It couldn't have gone any better than it did. I have only high praise for Koog! Buy with confidence!
Fred (“Koog”) was a breeze to deal with, communication throughout the purchasing process was clear and accurate; the cabinets arrived exactly as described. Recommended seller, for sure. +++
Thanks for a very nice TB experience. There are a lot of great people on TB, and you're one of them for sure. Basses like that Nash make playing fretless so much fun. Again, if you ever decide to part with it, please give me a chance at it first. I know I'll miss it.