Almost NBD - warning online retailer content

[GWGuitar]

It was a pain because the sending GC said it had been picked up, UPS didn’t scan it. UPS told me I’d have to make a claim. Then, because the addressee was the GC here, they had to be the one to initiate the claim. Two days after they did, UPS tracking started updating. I think Christmas and Covid put a-hurtin’ on them.

 

[Sean150]

Obviously that is a good thing - that the seller noticed a problem and proactively resolved it. Just curious - did they communicate to you what they found and that there would be a delay while they sourced another bass?

This is where companies often fall down (maybe not in your case, but often). A simple status email to the customer notifying about the problem and that they are working to resolve it, or an explanation about delays due to supply chain issues, goes a LONG way in giving good customer service. It would also reduce phone calls to their customer service department, from customers trying to find out what the company could easily tell them in an email.

Good Points. I can’t recall exactly. It was bought as a gift for me so I new it was delayed but not all the details.

 

[GeneralElectric]

In this "new normal" distributors should quit making the promises none of them can keep. I'll grant you that.

It’s tough these days. I rely on a lot of product from different manufacturers to work and the best they can do is give me estimated dates that rarely are kept.

Last week I told a sales rep that after 4x missed deadlines (product was in stock and supposed to ship in November) that I needed some sort of concrete idea of what’s going on or I’d have to look at other options.

It’s a cascading chain of bad where everyone is trying to give their estimated ship dates and they don’t even have enough folks on hand to let everyone know the constantly changing ship deadlines and realities.

 

[jdaunt]

Glad you figured out a way to get your news bass! Hope you love it.
One thing for future reference-GC and MF are the same, so if it was out of stock at GC, it was at MF too, someone just must’ve not changed the status for them. I’ve noticed that A LOT lately with my local GC, i’ll check the store’s site for what’s in stock, go to the store and it’s nowhere near accurate. I haven’t shopped at MF in quite awhile because of past issues, but never had a problem and have had prompt shipping from ZZounds (they have a warehouse one state away) and Sweetwater (also one state away).

 

[two fingers]

It’s tough these days. I rely on a lot of product from different manufacturers to work and the best they can do is give me estimated dates that rarely are kept.

Last week I told a sales rep that after 4x missed deadlines (product was in stock and supposed to ship in November) that I needed some sort of concrete idea of what’s going on or I’d have to look at other options.

It’s a cascading chain of bad where everyone is trying to give their estimated ship dates and they don’t even have enough folks on hand to let everyone know the constantly changing ship deadlines and realities.

If intakes you feel any better, I'm cobbling together medical equipment for the same reasons. I spent a day last week rummaging through our hospital system warehouse looking for parts I could salvage from equipment that is past end of life.

Try sleeping while doctors are diagnosing patients using equipment your rigged up with used parts.

 

[jd56hawk]

Interested to hear how you get on with these.

Arrived today.
Not fully charged but I gave it a brief road test...paired the unit with my ipod touch, hooked up with my Italia Imola, and tried it out.
Very impressed with the sound, but man, there is just so much to learn, so many settings.
I think I'm going to have a lot of fun tomorrow...fully charged now and ready to go!

 

[Ash Jazz]

Just got the bass from ZZSounds. It's amazing how quickly it got here.

The bass is awesome, everything I hoped it would be.

I'll post some pics a little later.

 

[Spidey2112]

Options are good.

 

[bolophonic]

Supply chains are very behind for sure. My neighbor works in a Mega Distribution center.
They cannot get and retain enough help. They are currently paying $250 per month if
you show up on time & finish your monthly shift besides your salary. YIKES! Times have changed.

Wages have been kept artificially low for the last 30 years. It’s easier to complain that “nobody wants to work” than it is to acknowledge that “corporations don’t want to pay an appropriate price for labor.”

 

[truand85]

Wages have been kept artificially low for the last 30 years. It’s easier to complain that “nobody wants to work” than it is to acknowledge that “corporations don’t want to pay an appropriate price for labor.”

Really? Entry level positions at my company start at $18 an hour, that's GED level were talking about. Fast food joints in my city pay $15. 2 years ago they were under $10 an hour. Amazon minimum wage is $18 an hour for an entry level warehouse associates job. That's what I made with a Bachelor's 5 years ago.

 

[Ash Jazz]

Here is the object that started all this fuss to begin with!

I am super happy with it. The set up is perfect out of the box and it plays like a dream!

And Kudos to ZZSounds for getting it to me in 1 day!

 

[LBS-bass]

Just got the bass from ZZSounds. It's amazing how quickly it got here.

The bass is awesome, everything I hoped it would be.

I'll post some pics a little later.

Yay! Glad you were able to get it.

 

[truand85]

Looks great, congrats!

 

[steimlem]

sexy. i love ibanez basses

 

[BAG]

Dude - the supply chain is broken. Things might take a bit longer because there's a driver shortage, and a ton of them are sick with Omicron. This is no reason to blow a gasket.

I've been waiting since November 17 for a BOSS FZ-1W. It'll arrive eventually.

In August 2020 I ordered a Pearl Short Fuse 10" snare. Was told at the time that it would arrive in December. For some reason it didn't get put in the container and the next estimate was for around May 2021. I cancelled the order in November 2021.

Good thing you don’t live here in Australia. I’ve placed orders for stock items from USA and the goods can remain idle at any given point along the journey

Yep..... and quite often freight has to go to Australia before it gets sent to New Zealand.
It's weird how some things get from Australia to NZ quickly while others take forever. The Xmas card my parents sent from an hour north of Sydney to me in Christchurch took over 4 weeks.... while a small package sent from Sydney to me a few days before Xmas got to me in under a week. Go figure.....